No way I know of except query the phone menu itself. ============================ Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431
Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ ----- Original Message ----- From: [email protected] <[email protected]> To: Tony Graziano <[email protected]> Cc: Picher, Michael <[email protected]>; [email protected] <[email protected]> Sent: Tue Jan 05 20:45:39 2010 Subject: Re: [sipx-users] Managing Polycom firmware across multiple models I guess I'll have to wait until tomorrow. I'm at home and I was hoping I could tell the firmware version from the polycom web interface to see if it had upgraded, but I can't find that anywhere. Oh well.... On 1/5/2010 5:57 PM, Tony Graziano wrote: > Matrix: > http://downloads.polycom.com/voice/voip/sip_sw_releases_matrix.html > > Release Notes: > http://downloads.polycom.com/voice/voip/relnotes/spip_ssip_3_1_3RevC_relnotes.pdf > > As long as you are suing a bootrom 4.1.0 or greater, the 3.1.3RevC > split upload should be useable by both model phones. > > Make sure you have no firmware active and upload the 3.1.3 split, then > activate it (upload via the zip file). > > On Tue, Jan 5, 2010 at 6:54 PM, <[email protected] > <mailto:[email protected]>> wrote: > > Also - that is the firmware polycoms page shows when I follow > their menus. I assumed that meant it was supported. I will go > through some release notes and see what I can find. > > Sent via BlackBerry from T-Mobile > > ------------------------------------------------------------------------ > *From: * Tony Graziano <[email protected] > <mailto:[email protected]>> > *Date: *Tue, 5 Jan 2010 18:42:22 -0500 > *To: *<[email protected] <mailto:[email protected]>> > *Cc: *Picher, Michael<[email protected] > <mailto:[email protected]>>; > <[email protected] > <mailto:[email protected]>> > *Subject: *Re: [sipx-users] Managing Polycom firmware across > multiple models > > tftp would be available by default, and pushed out via dhcp. > > so if firmware 3.1.3RevC is supported on the polycom 450, it > should automatically detect it at reboot or profile push and down > and install it, unless the phone was ona network segment where > tftp was blocked from the sipx server... > > On Tue, Jan 5, 2010 at 6:14 PM, <[email protected] > <mailto:[email protected]>> wrote: > > They set to default, but I will check what that as soon as I > get home (kids basketball practice right now). DHCP, DNS, > TFTP, everything, etc is running on the sipx server configured > by the sipx wizard. > Sent via BlackBerry from T-Mobile > > -----Original Message----- > From: "Picher, Michael" <[email protected] > <mailto:[email protected]>> > Date: Tue, 5 Jan 2010 17:42:10 > To: <[email protected] > <mailto:[email protected]>>; > <[email protected] > <mailto:[email protected]>> > Subject: RE: [sipx-users] Managing Polycom firmware across > multiple models > > Are phones set for TFTP or are they set for FTP or something else? > > Try manually setting one for TFTP. Also, are they getting > DHCP from the > same place? > > Mike > > -----Original Message----- > From: [email protected] > <mailto:[email protected]> > [mailto:[email protected] > <mailto:[email protected]>] On Behalf Of > [email protected] <mailto:[email protected]> > Sent: Tuesday, January 05, 2010 5:01 PM > To: [email protected] > <mailto:[email protected]> > Subject: Re: [sipx-users] Managing Polycom firmware across > multiple > models > > Anyone got any tips on how to troubleshoot? > > On 1/5/2010 2:31 PM, Tony Graziano wrote: > > I believe they should be pulling it. > > ============================ > > Tony Graziano, Manager > > Telephone: 434.984.8430 > > Fax: 434.984.8431 > > > > Email: [email protected] > <mailto:[email protected]> > > > > LAN/Telephony/Security and Control Systems Helpdesk: > > Telephone: 434.984.8426 > > Fax: 434.984.8427 > > > > Helpdesk Contract Customers: > > http://www.myitdepartment.net/gethelp/ > > > > ----- Original Message ----- > > From: [email protected] > <mailto:[email protected]><[email protected] > <mailto:[email protected]>> > > To: Tony Graziano<[email protected] > <mailto:[email protected]>>; sipx-users > > <[email protected] > <mailto:[email protected]>> > > Sent: Tue Jan 05 15:27:49 2010 > > Subject: Re: [sipx-users] Managing Polycom firmware across > multiple > models > > > > Thanks. So my 450s should be pulling it? They definitely > don't seem to > > be. I have deployed 6 handsets today and 12 total. My 450 > bootrom is > > 4.1.2.0037, so it seems like I should have been ok with this > requirement > > 'Split download file is recommended, but requires that all > phones are > > running BootROM 4.0 or newer'. They are definitely pulling > config file > > updates. > > My 550s are running bootrom 4.1.1.0232 if that matters. I > see that > there > > is a newer bootrom available for each. Should I upgrade that > is well? > I > > was a little hesitant to do that because I didn't have any > issues that > I > > knew of and I read that change was typically irreversible. > > > > Thanks again for all the help and advice! > > > > On 1/5/2010 2:05 PM, Tony Graziano wrote: > > > >> All of the phones the 3.1.1revc firmware support were > unzipped and > >> copied to the tftp root directory when you unloaded it. > >> > >> The phone knows the filename it is looking for, as each > model is a > >> uniquely different name. > >> > >> No magic, just logic provided by Polycom on that one. > >> > >> When the phones boot, or are sent a new profile, they look > to see if > >> there is a newer bootrom, then firmware, then config file. > Newer > >> actually only means different here, meaning one that they don't > >> currently have as far as bootrom or firmware. If it is not > a match, > >> they know to download and use it. > >> > >> On Tue, Jan 5, 2010 at 2:58 PM, [email protected] > <mailto:[email protected]> > >> <mailto:[email protected] > <mailto:[email protected]>> <[email protected] > <mailto:[email protected]> > >> <mailto:[email protected] > <mailto:[email protected]>>> wrote: > >> > >> I am deploying Soundpoint 450s and 550s. I'm using > Sipx 4.0.4. > The > >> 450s > >> worked out of the box. No major changes. Per the posts > on here > and the > >> documentation I found, I had to downgrade the 550s to > make them > >> work at > >> all. I added > spip_ssip_vvx_3_1_3RevC_release_sig_split.zip to my > Sipx > >> server and all is well with the 550s. I double checked > to see > what > >> firmware the 450s are running. Menu, Status, Platform, > >> Application, Main > >> shows version 3.1.0.0147. I assumed it would be a good > idea to > get > >> these > >> up to 3.1.3 as well before my roll out in 2 weeks. Now > is where > I get > >> confused. Polycom shows > spip_ssip_vvx_3_1_3RevC_release_sig_split.zip > >> (same file as the one for the 550) as the file I need > for the > 450s. I > >> can't check the same file in twice. I honestly don't quite > understand > >> how Sipx knew the first file was for the 550. I didn't > know if > it read > >> it somewhere within the firmware file. Do I have to > tell it > somehow it > >> is for the 450 too? Am I missing something obvious and > simple > here? > >> > >> Thanks a ton! > >> > >> -Matthew > >>_______________________________________________ > >> sipx-users mailing list [email protected] > <mailto:[email protected]> > >> <mailto:[email protected] > <mailto:[email protected]>> > >> List Archive: > http://list.sipfoundry.org/archive/sipx-users > >> Unsubscribe: > http://list.sipfoundry.org/mailman/listinfo/sipx-users > >> sipXecs IP PBX -- http://www.sipfoundry.org/ > >> > >> > >> > >> > >> -- > >> ====================== > >> Tony Graziano, Manager > >> Telephone: 434.984.8430 > >> Fax: 434.984.8431 > >> > >> Email: > [email protected] > > <mailto:[email protected]><mailto:[email protected] > <mailto:[email protected]>> > >> > >> LAN/Telephony/Security and Control Systems Helpdesk: > >> Telephone: 434.984.8426 > >> Fax: 434.984.8427 > >> > >> Helpdesk Contract Customers: > >> http://www.myitdepartment.net/gethelp/ > >> > >> Why do mathematicians always confuse Halloween and Christmas? > >> Because 31 Oct = 25 Dec. > >> > >> > > _______________________________________________ > sipx-users mailing list [email protected] > <mailto:[email protected]> > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: > http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > _______________________________________________ > sipx-users mailing list [email protected] > <mailto:[email protected]> > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: > http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > Fax: 434.984.8431 > > Email: [email protected] > <mailto:[email protected]> > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > Why do mathematicians always confuse Halloween and Christmas? > Because 31 Oct = 25 Dec. > > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > Fax: 434.984.8431 > > Email: [email protected] <mailto:[email protected]> > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > Why do mathematicians always confuse Halloween and Christmas? > Because 31 Oct = 25 Dec. > _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
