Re: [sipx-users] Polycom Softkeys programming

Josh Patten Tue, 05 Jan 2010 18:15:35 -0800

Whoops I guess I went a bit overkill on that post.

Tony Graziano wrote:

I'm not sure forward softkey is the same as an EFK blind transfer.

Go to the user line, on the phone, click "diversion' and enable "forward" and resend the profile to the phone. Alternately this can be done from the sipxconfig ui by the user.
Is that what you were looking for or did I misunderstand the request?
On Mon, Jan 4, 2010 at 11:41 AM, Josh Patten <[email protected]> wrote:
you have to create an "EFK" entry in /etc/sipxpbx/polycom/polycom_sip.cfg here is what I added:

<efk> <version efk.version="2" /> <efklist efk.efklist.1.mname="blndxfer1" efk.efklist.1.label="Blind Transfer" efk.efklist.1.status="1" efk.efklist.1.action.string="$P1N4$$Trefer$" /> <efkprompt efk.efkprompt.1.status="1" efk.efkprompt.1.label="Extension: " efk.efkprompt.1.userfeedback="visible" efk.efkprompt.1.type="numeric" /> </efk> <softkey softkey.1.label="BlindXfer" softkey.1.action="" softkey.1.enable="1" softkey.1.precede="1" softkey.1.use.idle="0" softkey.1.use.active="1" softkey.1.use.alerting="" softkey.1.use.dialtone="" softkey.1.use.proceeding="" softkey.1.use.setup="" softkey.1.use.hold="1" softkey.feature.newcall="1" softkey.feature.endcall="1" softkey.feature.split="1" softkey.feature.join="1" softkey.feature.forward="1" softkey.feature.directories="" softkey.feature.callers="" softkey.feature.mystatus="1" softkey.feature.buddies="1" softkey.feature.basicCallManagement.redundant="0" />

You then have to resend profiles on the phones.
Josh Patten
Assistant Network Administrator
Brazos County IT Dept.
(979) 361-4676
On 1/4/2010 10:23 AM, Austin Curry wrote:
I am trying to configure one of the softkeys on the polycom phones with a forward (transfer) key.

I am unsure where in the phone profile to set this up?
I know the hard key is available, but the client wants to keep the same configuration as it was from a previous provider.
It will be used on Polycom IP 601’s and 550’s.

Thanks,

Austin
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Re: [sipx-users] Polycom Softkeys programming

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