Thanks. I think I will teach him to use the Do Not Disturb and Reject buttons. I thought about doing it with the hunt group, but it did seem a little over complicated.

On 1/11/2010 1:12 PM, Tony Graziano wrote:
No way to do that without using a stopwatch.

sipx wants "seconds", I think the default is 20 seconds. There is no way in this version to specify how long to ring an individual line. It's a global setting right now. Hunt groups, etc, can be done differently and it all depends on how you want this to work.

He can use a personal auto attendant to go to voicemail greeting which could say "press "1" for my assistant. There is also a way to do this with a phantom extension, but it is really dependent on how complicated you want this on thing to be.

On Mon, Jan 11, 2010 at 2:07 PM, [email protected] <mailto:[email protected]> <[email protected] <mailto:[email protected]>> wrote:

    My CEO likes his phone to ring 3 times, then go to admin, then back to
    his VM if she doesn't answer. The only part I can't figure out is
    the 3
    rings. The rest looks pretty easy, but I don't see anywhere to specify
    the number of rings before the first forward/action is taken. Any
    ideas?
    I'm sure it is right in front of me.

    On 1/10/2010 8:56 AM, Josh Patten wrote:
    > BLA won't be here until 4.2, but it is right around the corner.
    In the
    > meantime, you can use a combination of BLF and park to resolve the
    > need for shared line. For your other situations I think sipX can do
    > all of the scenarios you provided.
    >
    > [email protected] <mailto:[email protected]> wrote:
    >> I'm migrating to 4.0.4 with Polycom 450s and 550s from an ancient
    >> PBX. Can some of you share what you have found to be the best
    setups
    >> for Boss/Secretary situations? We have some that the secretary
    >> answers all the calls and transfers, some where it forwards
    after the
    >> boss doesn't pickup, some secretaries that cover for multiple
    people,
    >> some executives that have different people answer their phones at
    >> different parts of the day, some that manually forward their phones
    >> when they walk away. and probably some other scenario I haven't
    even
    >> found yet.
    >> I'm a tiny bit confused on some of the write-ups I have found. BLA
    >> sounds like it is/will be the perfect fit.
    >>
    
http://sipx-wiki.calivia.com/index.php/HowTo_configure_Polycom_SoundPoint_IP_phones_with_sipX#Boss_-_Secretary_Relationship
    >>
    >> One entry says it isn't coming until 4.2. Other places, it is
    >> referred to in the present tense as if it works and it
    indicates that
    >> it was slated for the 3.6 and then 3.8 release.
    >> I would love to hear what has worked best for others. I can test
    >> until I'm blue in the face, but I'm sure I would never come across
    >> some of the gotchas that occur in a real world scenario when
    >> performing all these tasks.
    >> Thank you!!
    >>
    >> -Matthew
    >>
    >> _______________________________________________
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    >

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--
======================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431

Email: [email protected] <mailto:[email protected]>

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427

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Because 31 Oct = 25 Dec.


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