Hi I have sipxecs 4.0.4 on Centos 5. We wish to get a number of features implemented that don't appear to be supported as standard, so I'm looking for any roughly scketched ideas on how we could hack in the following functionality please:
1. Login/logout button on hansets for ACD signin/signout - to have a button on the handset that performs ACD/call center sign-in/sign-out functionality. We're using linksys SPA942 handsets. 2. Call Recording - to provide functionality to record audio calls for a given handset to disk on the server. 3. Call Monitoring - to provide functionality to have a third party listen in to an existing SIP call in progress on a handset. 4. Handset forced pickup - for a callcentre environment to prevent people ignoring calls, to have any signed in/logged in handset be forced to answer (automatically pickup) an incoming call. Any rough leads for directions to start off in for the above would be appreciated. We're willing to put in some time and effort to get the above working. Many thanks Dan
_______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
