Tony,

Yes. I can dial both the extensions and the extensions voicemail directly.
Yes, all the services are running and yes I did configure the services.
There is only 1 NIC in the system, and there is just 1 IP address bound to
the system.

Any ideas or suggestions on where I should be looking in the logs to see why
the indirect dialing does not work properly?

Thanks

On Sun, Jan 17, 2010 at 6:49 AM, Tony Graziano <[email protected]
> wrote:

> If you dial the extensions voicemail directly (assume you created user
> 2000, can you dial 82000 from a registered phone and get the voicemail
> greeting)?
>
> Did you configure the services? Did you go back and verify all the services
> were running in sipxconfig?
>
> How many NIC's/ip addresses are bound to the system?
>
> On Sun, Jan 17, 2010 at 2:32 AM, John Buswell <[email protected]> wrote:
>
>> Hi,
>>
>> I have a fresh install of 4.0.4-017289 on ecs-centos5. Everything works
>> fine except for indirect extension dialing. I can dial extensions directly
>> from one phone to another. However, if I dial in from outside, the
>> auto-attendent picks up, I dial the extension, but all I get is silence. I'm
>> trying to figure out if I've done something stupid (like forgotten to edit a
>> dial plan or an auto attendent configuration step) ? :)
>>
>> There are only two non-standard things about this setup:
>>
>> 1. It is using 4 digit extensions
>> 2. Its running on an FC12 system with the ECS-Centos5 install running
>> within a chroot.
>>
>> The reason for #2, is that the dedicated server provider we are using did
>> not offer CentOS or an earlier version of FC that worked with the ECS build.
>> So rather than trying to mess with it from source, we did a local
>> ECS-Centos5 install, tarred it up and installed it as a chroot. This lead to
>> a few small things, like voicemail did not work because the Apache
>> configuration did not allow the external IP of the server to access the
>> voicemail cgi-bin scripts etc.
>>
>> So I'm hoping someone will either reply back with DOH, and tell me what I
>> forgot, or hook me up with some tips to go troubleshoot this particular
>> issue! :)
>>
>> Thanks
>>
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>
>
>
> --
> ======================
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> Telephone: 434.984.8430
> Fax: 434.984.8431
>
> Email: [email protected]
>
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>
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>
>
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