I'll just say that it has caused problems in the past having both the
polycom and sip trunk moh enabled....

 

Mike

 

From: [email protected] [mailto:[email protected]] 
Sent: Monday, January 18, 2010 8:22 AM
To: Picher, Michael; Tony Graziano
Cc: [email protected]
Subject: Re: [sipx-users] Music on hold question

 

That makes sense on how it would happen. So, I literally have to go into
every single phone and remove it? This is a known issue right, you
absolutely have to disable MOH on polycoms, right? I really don't care
if I have MOH at all anywhere. I just don't want any problems. 

________________________________

From: "Picher, Michael" <[email protected]> 

Date: Mon, 18 Jan 2010 06:51:15 -0500

To: Tony Graziano<[email protected]>;
<[email protected]>

Cc: <[email protected]>

Subject: RE: [sipx-users] Music on hold question

 

I think by default it is 'blank' in the group settings but populated in
the individual phone settings.  You have to remove it from each phone.

 

Mike

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Tony
Graziano
Sent: Sunday, January 17, 2010 6:46 PM
To: [email protected]
Cc: [email protected]
Subject: Re: [sipx-users] Music on hold question

 

the moh uri on a sipxconfig deployed polycom phone, for example, will
automatically generate this uri. Unless you remove it manually from the
phone or group config in sipxconfig, it will be deployed to the phone.
My only reason for pointing out where in the config file it was actually
located was because Mike said his was blank, but this was simply to make
sure, because his call appears to be using moh as generated by the
phone.

On Sun, Jan 17, 2010 at 6:02 PM, <[email protected]> wrote:

It is under SIP.

------Original Message------
From: dan
Sender: [email protected]
To: [email protected]
Subject: Re: [sipx-users] Music on hold question

Sent: Jan 17, 2010 4:57 PM

On Sun 17.Jan.10 16:49, Tony Graziano wrote:
>My apologies, it's not an ini file, its a cfg file for polycoms. Under
the
>device in sipxconfig, you would choose:<mac>-sipx-sip.cfg
>
>for the string: voIpProt.SIP.musicOnHold.uri="[email protected]"
>
>where "yourdomain.com" would be your sip domain.
>

I was trying to figure this out as well. I see the line
voIpProt.SIP.musicOnHold.uri="[email protected]
in the .cfg file, but I can't find where it's set in the web GUI. I
looked under "phones" and "phone groups" but didn't see anything.

Dan McDaniel


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======================
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Fax: 434.984.8431

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