This is similar to something I posted a week or so ago about trying to 
forward at the handset level, but I'm assuming it is a a completely 
different issue.
If a user sets a forward through the web gui and specifies an external 
number, they have an issue if the inbound call to be forwarded is also 
from an external number. The call rings on the destination phone, but is 
disconnected with a click as soon as it is answered. If the call is 
forwarded to an internal extension, everything is fine. If the call is 
forwarded to an external number and the caller is on an internal phone, 
everything is fine. This sounds like a permission issue, but if so, I 
don't understand why it makes it as far as calling the destination phone 
, but then disconnects when it is answered.

The text below is from sipxbridge.log. I didn't want to post the phone 
numbers in question for a automated routine of some sort to grab at 
least, so I changed the 615 area code to 222 in the logs. All area codes 
involved in this log are 615. In this case, the polycom phone is at 
4670142. I set it to forward to 5008073. The inbound call came from 
2439019. 10.87.20.5 is my sipx server. pcelbcn0001.dsi.globalipcom.com 
[172.30.209.62] is my Verizon gateway. I would be more than happy to 
provide any more information, but I'm not sure where I should be looking.

Sipx 4.0.4, sixbridge, Verizon VOIP, No firewall (not needed, private 
connection), Polycom 450s and 550s - bootrom 4.2.1, firmware 3.1.3C split.

Thanks as always,
Matthew

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2010.01.26 15:06:51 
=~=~=~=~=~=~=~=~=~=~=~=
tail -20 sipxbridge.log
"2010-01-26T20:58:46.354000Z":38618:INCOMING:INFO:nshpbx1.sipx.voip:Thread-11439:00000000:sipXbridge:"Read
 
SIP Message :\n----Remote Host:10.87.20.5---- Port: 5060----\nBYE 
sip:[email protected]:5090 SIP/2.0\r\nVia: SIP/2.0/UDP 
10.87.20.5;branch=z9hG4bK-sipXecs-e04befe31481c1df6e2341cfa37108bdffe8\r\nVia: 
SIP/2.0/UDP 10.87.20.166;branch=z9hG4bK95b5fb5d70B91FE0\r\nFrom: 
<sip:[email protected]>;tag=6E51ECC1-DA11BC94\r\nTo: 
<sip:[email protected];user=phone>;tag=1720930309\r\nCSeq: 3 
BYE\r\nCall-ID: [email protected]\r\ncontact: 
<sip:[email protected];x-sipX-nonat>\r\nUser-Agent: 
PolycomSoundPointIP-SPIP_450-UA/3.1.3.0439\r\nAccept-Language: 
en\r\nProxy-Authorization: Digest 
username=\"0946\",realm=\"sipx.voip\",nonce=\"962f009f02a30d4f85b220176d388e894b5f550e\",uri=\"sip:[email protected];user=phone\",response=\"85eec14f6e80000322c11aba5209cf93\",algorithm=MD5\r\nMax-Forwards:
 
20\r\nDate: Tue, 26 Jan 2010 20:58:46 GMT\r\nContent-Length: 
0\r\n\r\n====================END====================\n"
"2010-01-26T20:58:46.356000Z":38619:OUTGOING:INFO:nshpbx1.sipx.voip:Thread-11439:00000000:sipXbridge:"Sent
 
SIP Message :\n----Remote Host:10.87.20.5---- Port: 5060----\nSIP/2.0 
100 Trying\r\nVia: SIP/2.0/UDP 
10.87.20.5;branch=z9hG4bK-sipXecs-e04befe31481c1df6e2341cfa37108bdffe8\r\nVia: 
SIP/2.0/UDP 10.87.20.166;branch=z9hG4bK95b5fb5d70B91FE0\r\nFrom: 
<sip:[email protected]>;tag=6E51ECC1-DA11BC94\r\nTo: 
<sip:[email protected];user=phone>\r\nCSeq: 3 BYE\r\nCall-ID: 
[email protected]\r\nserver: sipXecs/4.0.4 
sipXecs/sipxbridge (Linux)\r\nContact: 
<sip:[email protected]:5090>\r\nSupported: 
replaces,100rel\r\nContent-Length: 
0\r\n\r\n--------------------END--------------------\n"
"2010-01-26T20:58:46.359000Z":38620:OUTGOING:INFO:nshpbx1.sipx.voip:Thread-11439:00000000:sipXbridge:"Sent
 
SIP Message :\n----Remote Host:172.30.209.62---- Port: 5070----\nBYE 
sip:[email protected]:5070;transport=udp SIP/2.0\r\nVia: 
SIP/2.0/UDP 
10.87.20.5:5080;branch=z9hG4bKde1fe6a221191aad322591a260b4745d3633\r\nCSeq: 
2 BYE\r\nCall-ID: [email protected]\r\nfrom: 
\"sipxbridge\" 
<sip:[email protected]>;tag=4739881605965550949\r\nTo: 
<sip:[email protected];user=phone>;tag=2088642241-1264538896526\r\nSupported:\r\nAllow:
 
ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY\r\nAccept: 
multipart/mixed,application/media_control+xml,application/sdp\r\nMax-Forwards: 
70\r\nUser-Agent: sipXecs/4.0.4 sipXecs/sipxbridge 
(Linux)\r\nContent-Length: 
0\r\n\r\n--------------------END--------------------\n"
"2010-01-26T20:58:46.417000Z":38621:INCOMING:INFO:nshpbx1.sipx.voip:Thread-11440:00000000:sipXbridge:"Read
 
SIP Message :\n----Remote Host:172.30.209.62---- Port: 5070----\nSIP/2.0 
200 OK\r\nVia: SIP/2.0/UDP 
10.87.20.5:5080;branch=z9hG4bKde1fe6a221191aad322591a260b4745d3633\r\nCSeq: 
2 BYE\r\nCall-ID: [email protected]\r\nfrom: 
\"sipxbridge\" 
<sip:[email protected]>;tag=4739881605965550949\r\nTo: 
<sip:[email protected];user=phone>;tag=2088642241-1264538896526\r\nContent-Length:
 
0\r\n\r\n====================END====================\n"
"2010-01-26T20:58:46.420000Z":38622:OUTGOING:INFO:nshpbx1.sipx.voip:Thread-11440:00000000:sipXbridge:"Sent
 
SIP Message :\n----Remote Host:10.87.20.5---- Port: 5060----\nSIP/2.0 
200 OK\r\nVia: SIP/2.0/UDP 
10.87.20.5;branch=z9hG4bK-sipXecs-e04befe31481c1df6e2341cfa37108bdffe8\r\nVia: 
SIP/2.0/UDP 10.87.20.166;branch=z9hG4bK95b5fb5d70B91FE0\r\nFrom: 
<sip:[email protected]>;tag=6E51ECC1-DA11BC94\r\nTo: 
<sip:[email protected];user=phone>;tag=1720930309\r\nCSeq: 3 
BYE\r\nCall-ID: [email protected]\r\nserver: 
sipXecs/4.0.4 sipXecs/sipxbridge (Linux)\r\nContact: 
<sip:[email protected]:5090>\r\nSupported: 
replaces,100rel\r\nContent-Length: 
0\r\n\r\n--------------------END--------------------\n"
"2010-01-26T20:58:54.092000Z":38623:INCOMING:INFO:nshpbx1.sipx.voip:Thread-11441:00000000:sipXbridge:"Read
 
SIP Message :\n----Remote Host:172.30.209.62---- Port: 5070----\nINVITE 
sip:[email protected] SIP/2.0\r\nVia: SIP/2.0/UDP 
172.30.209.62:5070;branch=z9hG4bK9cmhs600do50pogge640.1\r\nFrom: 
\"WIRELESS CALLER\" 
<sip:[email protected];user=phone>;tag=84534065-1264539534051-\r\nTo: 
\"12222340924 DSI Corp\" <sip:[email protected]>\r\nCall-ID: 
[email protected]\r\ncseq: 909574514 
INVITE\r\nContact: 
<sip:[email protected]:5070;transport=udp>\r\nAllow: 
ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY\r\nAccept: 
multipart/mixed,application/media_control+xml,application/sdp\r\nSupported:\r\nMax-Forwards:
 
69\r\nContent-Type: application/sdp\r\nContent-Length: 
208\r\n\r\nv=0\r\no=BroadWorks 39867995 1 IN IP4 
172.30.209.164\r\ns=-\r\nc=IN IP4 172.30.209.164\r\nt=0 0\r\nm=audio 
18050 RTP/AVP 18 0 8 101\r\na=rtpmap:101 
telephone-event/8000\r\na=fmtp:101 0-15\r\na=ptime:20\r\na=fmtp:18 
annexb=no\r\n====================END====================\n"
"2010-01-26T20:58:54.105000Z":38624:JAVA:WARNING:nshpbx1.sipx.voip:Thread-11441:00000000:DialogContext:"Setting
 
ITSP info to NULL"
"2010-01-26T20:58:54.114000Z":38625:JAVA:WARNING:nshpbx1.sipx.voip:Thread-11441:00000000:DialogContext:"Setting
 
ITSP info to NULL"
"2010-01-26T20:58:54.118000Z":38626:OUTGOING:INFO:nshpbx1.sipx.voip:Thread-11441:00000000:sipXbridge:"Sent
 
SIP Message :\n----Remote Host:10.87.20.5---- Port: 5060----\nINVITE 
sip:[email protected] SIP/2.0\r\nCall-ID: 
[email protected]\r\ncseq: 909574514 
INVITE\r\nFrom: \"WIRELESS CALLER\" 
<sip:[email protected];user=phone>;tag=84534065-1264539534051-\r\nTo: 
\"12222340924 DSI Corp\" <sip:[email protected]>\r\nVia: SIP/2.0/TCP 
10.87.20.5:5090;originator=~~id~bridge;branch=z9hG4bK2acbf2e163687513ac0d7e0a5bb997af3633\r\nMax-Forwards:
 
68\r\nUser-Agent: sipXecs/4.0.4 sipXecs/sipxbridge (Linux)\r\nRoute: 
<sip:10.87.20.5:5060;transport=tcp;lr>\r\nContact: 
<sip:[email protected]:5090>\r\nContent-Type: 
application/sdp\r\nAllow: 
INVITE,BYE,ACK,CANCEL,REFER,OPTIONS,PRACK\r\nSupported: 
replaces,100rel\r\nContent-Length: 211\r\n\r\nv=0\r\no=sipxbridge 
1282297874964822258 1 IN IP4 10.87.20.5\r\ns=-\r\nc=IN IP4 
10.87.20.5\r\nt=0 0\r\nm=audio 30562 RTP/AVP 18 0 8 101\r\na=rtpmap:101 
telephone-event/8000\r\na=fmtp:101 0-15\r\na=ptime:20\r\na=fmtp:18 
annexb=no\r\n--------------------END--------------------\n"
"2010-01-26T20:58:54.120000Z":38627:INCOMING:INFO:nshpbx1.sipx.voip:PipelineThread-6:00000000:sipXbridge:"Read
 
SIP Message :\n----Remote Host:10.87.20.5---- Port: 5060----\nSIP/2.0 
100 Trying\r\nFrom: \"WIRELESS CALLER\" 
<sip:[email protected];user=phone>;tag=84534065-1264539534051-\r\nTo: 
\"12222340924 DSI Corp\" <sip:[email protected]>\r\nCall-ID: 
[email protected]\r\ncseq: 909574514 
INVITE\r\nVia: SIP/2.0/TCP 
10.87.20.5:5090;originator=~~id~bridge;branch=z9hG4bK2acbf2e163687513ac0d7e0a5bb997af3633\r\nContent-Length:
 
0\r\n\r\n====================END====================\n"
"2010-01-26T20:58:54.298000Z":38628:OUTGOING:INFO:nshpbx1.sipx.voip:Timer-1:00000000:sipXbridge:"Sent
 
SIP Message :\n----Remote Host:172.30.209.62---- Port: 5070----\nSIP/2.0 
100 Trying\r\nVia: SIP/2.0/UDP 
172.30.209.62:5070;branch=z9hG4bK9cmhs600do50pogge640.1\r\nFrom: 
\"WIRELESS CALLER\" 
<sip:[email protected];user=phone>;tag=84534065-1264539534051-\r\nTo: 
\"12222340924 DSI Corp\" <sip:[email protected]>\r\nCall-ID: 
[email protected]\r\ncseq: 909574514 
INVITE\r\nServer: sipXecs/4.0.4 sipXecs/sipxbridge 
(Linux)\r\nContent-Length: 
0\r\n\r\n--------------------END--------------------\n"
"2010-01-26T20:58:54.339000Z":38629:INCOMING:INFO:nshpbx1.sipx.voip:PipelineThread-6:00000000:sipXbridge:"Read
 
SIP Message :\n----Remote Host:10.87.20.5---- Port: 5060----\nSIP/2.0 
180 Ringing\r\nVia: SIP/2.0/TCP 
10.87.20.5:5090;originator=~~id~bridge;branch=z9hG4bK2acbf2e163687513ac0d7e0a5bb997af3633\r\nFrom:
 
\"WIRELESS CALLER\" 
<sip:[email protected];user=phone>;tag=84534065-1264539534051-\r\nTo: 
\"12222340924 DSI Corp\" 
<sip:[email protected]>;tag=3025580D-32548DA6\r\nCSeq: 909574514 
INVITE\r\nCall-ID: 
[email protected]\r\ncontact: 
<sip:[email protected];transport=tcp>\r\nRecord-Route: 
<sip:10.87.20.5:5060;lr;sipXecs-rs=%2Aauth%7E.%2Afrom%7EODQ1MzQwNjUtMTI2NDUzOTUzNDA1MS0%60%218adc04cc3bcc0dc6a38a347c7c14bebd>\r\nUser-Agent:
 
PolycomSoundPointIP-SPIP_450-UA/3.1.3.0439\r\nAllow-Events: 
talk,hold,conference\r\nAccept-Language: en\r\nRequire: 100rel\r\nRSeq: 
8193\r\nDate: Tue, 26 Jan 2010 20:58:54 GMT\r\nContent-Length: 
0\r\n\r\n====================END====================\n"
"2010-01-26T20:58:54.343000Z":38630:OUTGOING:INFO:nshpbx1.sipx.voip:PipelineThread-6:00000000:sipXbridge:"Sent
 
SIP Message :\n----Remote Host:10.87.20.5---- Port: 5060----\nPRACK 
sip:[email protected];transport=tcp SIP/2.0\r\nVia: SIP/2.0/TCP 
10.87.20.5:5090;branch=z9hG4bK4c410312ff28b820574a041475208f0e3633\r\nCSeq: 
909574515 PRACK\r\nFrom: \"WIRELESS CALLER\" 
<sip:[email protected];user=phone>;tag=84534065-1264539534051-\r\nTo: 
\"12222340924 DSI Corp\" 
<sip:[email protected]>;tag=3025580D-32548DA6\r\nCall-ID: 
[email protected]\r\nallow-events: 
talk,hold,conference\r\nAccept-Language: en\r\nDate: Tue, 26 Jan 2010 
20:58:54 GMT\r\nMax-Forwards: 70\r\nRoute: 
<sip:10.87.20.5:5060;lr;sipXecs-rs=%2Aauth%7E.%2Afrom%7EODQ1MzQwNjUtMTI2NDUzOTUzNDA1MS0%60%218adc04cc3bcc0dc6a38a347c7c14bebd>\r\nUser-Agent:
 
sipXecs/4.0.4 sipXecs/sipxbridge (Linux)\r\nRAck: 8193 909574514 
INVITE\r\nAllow: INVITE,BYE,ACK,CANCEL,OPTIONS\r\nContact: 
<sip:[email protected]:5090>\r\nContent-Length: 
0\r\n\r\n--------------------END--------------------\n"
"2010-01-26T20:58:54.345000Z":38631:OUTGOING:INFO:nshpbx1.sipx.voip:PipelineThread-6:00000000:sipXbridge:"Sent
 
SIP Message :\n----Remote Host:172.30.209.62---- Port: 5070----\nSIP/2.0 
180 Ringing\r\nVia: SIP/2.0/UDP 
172.30.209.62:5070;branch=z9hG4bK9cmhs600do50pogge640.1\r\nFrom: 
\"WIRELESS CALLER\" 
<sip:[email protected];user=phone>;tag=84534065-1264539534051-\r\nTo: 
\"12222340924 DSI Corp\" 
<sip:[email protected]>;tag=1743985077\r\nCall-ID: 
[email protected]\r\ncseq: 909574514 
INVITE\r\nServer: sipXecs/4.0.4 sipXecs/sipxbridge (Linux)\r\nContact: 
<sip:[email protected]:5080;transport=udp>\r\nContent-Length: 
0\r\n\r\n--------------------END--------------------\n"
"2010-01-26T20:58:54.503000Z":38632:INCOMING:INFO:nshpbx1.sipx.voip:PipelineThread-6:00000000:sipXbridge:"Read
 
SIP Message :\n----Remote Host:10.87.20.5---- Port: 5060----\nSIP/2.0 
200 OK\r\nVia: SIP/2.0/TCP 
10.87.20.5:5090;branch=z9hG4bK4c410312ff28b820574a041475208f0e3633\r\nFrom: 
\"WIRELESS CALLER\" 
<sip:[email protected];user=phone>;tag=84534065-1264539534051-\r\nTo: 
\"12222340924 DSI Corp\" 
<sip:[email protected]>;tag=3025580D-32548DA6\r\nCSeq: 909574515 
PRACK\r\nCall-ID: [email protected]\r\ncontact: 
<sip:[email protected];transport=tcp>\r\nUser-Agent: 
PolycomSoundPointIP-SPIP_450-UA/3.1.3.0439\r\nAccept-Language: 
en\r\nDate: Tue, 26 Jan 2010 20:58:54 GMT\r\nContent-Length: 
0\r\n\r\n====================END====================\n"
"2010-01-26T20:58:54.504000Z":38633:JAVA:WARNING:nshpbx1.sipx.voip:PipelineThread-6:00000000:SipListenerImpl:"dropping
 
response PRACK"
"2010-01-26T20:59:06.395000Z":38634:INCOMING:INFO:nshpbx1.sipx.voip:PipelineThread-6:00000000:sipXbridge:"Read
 
SIP Message :\n----Remote Host:10.87.20.5---- Port: 5060----\nSIP/2.0 
200 OK\r\nVia: SIP/2.0/TCP 
10.87.20.5:5090;originator=~~id~bridge;branch=z9hG4bK2acbf2e163687513ac0d7e0a5bb997af3633\r\nFrom:
 
\"WIRELESS CALLER\" 
<sip:[email protected];user=phone>;tag=84534065-1264539534051-\r\nTo: 
\"12222340924 DSI Corp\" 
<sip:[email protected]>;tag=3025580D-32548DA6\r\nCSeq: 909574514 
INVITE\r\nCall-ID: 
[email protected]\r\ncontact: 
<sip:[email protected];transport=tcp>\r\nRecord-Route: 
<sip:10.87.20.5:5060;lr;sipXecs-rs=%2Aauth%7E.%2Afrom%7EODQ1MzQwNjUtMTI2NDUzOTUzNDA1MS0%60%218adc04cc3bcc0dc6a38a347c7c14bebd>\r\nAllow:
 
INVITE,ACK,BYE,CANCEL,OPTIONS,INFO,MESSAGE,SUBSCRIBE,NOTIFY,PRACK,UPDATE,REFER\r\nUser-Agent:
 
PolycomSoundPointIP-SPIP_450-UA/3.1.3.0439\r\nAccept-Language: 
en\r\nContent-Type: application/sdp\r\nDate: Tue, 26 Jan 2010 20:59:06 
GMT\r\nContent-Length: 210\r\n\r\nv=0\r\no=- 1264539544 1264539544 IN 
IP4 10.87.20.156\r\ns=Polycom IP Phone\r\nc=IN IP4 10.87.20.156\r\nt=0 
0\r\nm=audio 2242 RTP/AVP 18 101\r\na=rtpmap:18 G729/8000\r\na=fmtp:18 
annexb=no\r\na=rtpmap:101 
telephone-event/8000\r\n====================END====================\n"
"2010-01-26T20:59:06.403000Z":38635:OUTGOING:INFO:nshpbx1.sipx.voip:PipelineThread-6:00000000:sipXbridge:"Sent
 
SIP Message :\n----Remote Host:172.30.209.62---- Port: 5070----\nSIP/2.0 
200 OK\r\nVia: SIP/2.0/UDP 
172.30.209.62:5070;branch=z9hG4bK9cmhs600do50pogge640.1\r\nFrom: 
\"WIRELESS CALLER\" 
<sip:[email protected];user=phone>;tag=84534065-1264539534051-\r\nTo: 
\"12222340924 DSI Corp\" 
<sip:[email protected]>;tag=1743985077\r\nCall-ID: 
[email protected]\r\ncseq: 909574514 
INVITE\r\nServer: sipXecs/4.0.4 sipXecs/sipxbridge (Linux)\r\nContact: 
<sip:[email protected]:5080;transport=udp>\r\nContent-Type: 
application/sdp\r\nContent-Length: 216\r\n\r\nv=0\r\no=sipxbridge 
5667463632451018997 1 IN IP4 10.87.20.5\r\ns=Polycom IP Phone\r\nc=IN 
IP4 10.87.20.5\r\nt=0 0\r\nm=audio 30260 RTP/AVP 18 101\r\na=rtpmap:18 
G729/8000\r\na=fmtp:18 annexb=no\r\na=rtpmap:101 
telephone-event/8000\r\n--------------------END--------------------\n"
"2010-01-26T20:59:06.537000Z":38636:INCOMING:INFO:nshpbx1.sipx.voip:Thread-11442:00000000:sipXbridge:"Read
 
SIP Message :\n----Remote Host:172.30.209.62---- Port: 5070----\nACK 
sip:[email protected]:5080;transport=udp SIP/2.0\r\nVia: SIP/2.0/UDP 
172.30.209.62:5070;branch=z9hG4bKn2227m004oc12nsnb3k1.1\r\nFrom: 
\"WIRELESS CALLER\" 
<sip:[email protected];user=phone>;tag=84534065-1264539534051-\r\nTo: 
\"12222340924 DSI Corp\" 
<sip:[email protected]>;tag=1743985077\r\nCall-ID: 
[email protected]\r\ncseq: 909574514 
ACK\r\nContact: 
<sip:[email protected]:5070;transport=udp>\r\nMax-Forwards: 
69\r\nContent-Length: 
0\r\n\r\n====================END====================\n"
"2010-01-26T20:59:06.542000Z":38637:OUTGOING:INFO:nshpbx1.sipx.voip:Thread-11442:00000000:sipXbridge:"Sent
 
SIP Message :\n----Remote Host:10.87.20.5---- Port: 5060----\nACK 
sip:[email protected];transport=tcp SIP/2.0\r\nCall-ID: 
[email protected]\r\ncseq: 909574514 
ACK\r\nVia: SIP/2.0/TCP 
10.87.20.5:5090;originator=~~id~bridge;branch=z9hG4bKb25d5531aeb382a0b76985628ff87e203633\r\nFrom:
 
\"WIRELESS CALLER\" 
<sip:[email protected];user=phone>;tag=84534065-1264539534051-\r\nTo: 
\"12222340924 DSI Corp\" 
<sip:[email protected]>;tag=3025580D-32548DA6\r\nMax-Forwards: 
70\r\nRoute: 
<sip:10.87.20.5:5060;lr;sipXecs-rs=%2Aauth%7E.%2Afrom%7EODQ1MzQwNjUtMTI2NDUzOTUzNDA1MS0%60%218adc04cc3bcc0dc6a38a347c7c14bebd>\r\nUser-Agent:
 
sipXecs/4.0.4 sipXecs/sipxbridge (Linux)\r\nContent-Length: 
0\r\n\r\n--------------------END--------------------\n"
]0;r...@nshpbx1:/var/log/sipxpbx/mk1[r...@nshpbx1 mk1]#
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