I think I'm going to possible try and write an html page with a frame or
something and put something over the buttons across the top so they
can't be accidentally clicked on. I would probably have a better chance
at that than I would writing something elegant to generate reports from
the DB. I'm just hoping to block "accidental clicking".
On 1/27/2010 1:54 PM, Tony Graziano wrote:
Not that i'm aware of. You could however tap into the postgres db and
write your own reports...
On Wed, Jan 27, 2010 at 2:47 PM, [email protected]
<mailto:[email protected]> <[email protected]
<mailto:[email protected]>> wrote:
Is there any way to grant some the rights to run ACD reports without
making them a superadmin? This is for my help desk manager. I
added the
correct group under 'ACD Agent Supervisor' which gave him the ACD
supervision tab. I don't see any way for him to run the ACD reports
though. I don't want to run them every day for him, and I don't
want him
to have superadmin access. I don't see anything under permissions that
looks even close to this.
Thanks as always,
Matthew
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Because 31 Oct = 25 Dec.
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