I would think that you absolutely could solve the problem with an
Ingate...

 

Mike

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Tony
Graziano
Sent: Thursday, February 18, 2010 3:12 PM
To: Andrew Cotter
Cc: Sipx-users list
Subject: Re: [sipx-users] Up a creek....

 

 

On Thu, Feb 18, 2010 at 3:00 PM, Andrew Cotter
<[email protected]> wrote:

Anyone have a paddle?

Thank you everyone for the suggestions of the past few weeks.  My saga
with
AT&T may be coming to an end, unfortunately in a negative way.  AT&T is
starting to pull at straws since they have basically denied my requests
for
both a port  change for signaling (5080 for sipXbridge) and enabling the
B2BUA feature in their managed router.  Both of which I understand may
have
fixed my issue.

The main issue is that don't support REFER (like a lot of ITSP it
sounds)
which screws up transfers.  This messes with  incoming calls to a
handset or
the AA which we need when it comes to transfers.  This basically renders
the
AA useless.

Transfers, MOH, etc. too.

 

        I have a couple of people on their end pulling for me and
looking to iron
        this out.  Getting AT&T labs involved, etc.
        
        Couple of options I wanted to run by everyone.  Looking for a
sanity check
        if it is possible and how difficult if it could even work.  Some
may be
        crazy I know.... Lack of sleep and head is throbbing after
banging it
        against the wall repeatedly.
        
        1) Have AT&T configure their router to do a port mapping
(incoming 5060 -->
        5080)

 

No. If you support remote workers you need to understand that this will
require a lot more on your end. 

        
        2) Have AT&T hand this off to us not via SIP, but a PRI

Don't forget to get a PRI SIP gateway to go with that. 

        
        3) Add something in between the SIP trunk and SipX.  InGate?
(stab in the
        dark)

Might work, but if they initiate the signalling on port 5080, it also
means the call further breaks because they are not routing to your SBC
after that, so adding an Ingate in will likely see the same result.

        
        4) Ditch the great system called SipX in which I was really
looking forward
        to the 4.2 release, for some other open source or commercial
product
        (boooooo!)
        
        Anything else?
        
        Thanks! 

        
        Andrew

Ranga swears it is working well with AT&T. Maybe the standard sip
trunking works, but their FLEX IP product does not, which sits INSIDE
your network.

 

I'd swing a Louisville slugger around and tell them to change the port
to 5080 or else, but then I would have been through my checklist before
signing off on anything.

 

1. Get a different ITSP, we sell bandwidth.com and never have these
issues. 

2. Move from their FLEX (which must be an integrated T1 or something?)
product.

3. Have them change the signalling port.

4. Use a PRI (assuming you need a lot of call paths).

 

Truth be told, if they ARE NOT willing to setup signalling on another
port, it makes me want to run away too.

 

Ranga - Do you know what the official AT&T product is called that
sipXbridge was tested against?

 

 

Tony

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