You can add the ip as an alias under domain, but you should not be
registering via the domain. The phone should be able to resolve the siup SRV
records, have you checked that?

============================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
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----- Original Message -----
From: [email protected]
<[email protected]>
To: Scott Lawrence <[email protected]>
Cc: [email protected] <[email protected]>
Sent: Fri Feb 26 07:36:23 2010
Subject: Re: [sipx-users] Registration looks ok. in/out does not work


Thanks for your prompt reply.
See below.

2010-02-26 13:19, Scott Lawrence skrev:
> On Fri, 2010-02-26 at 11:20 +0100, Ola Samuelson wrote:
>
>> Hi all!
>> I have an installation which works most of the time... sigh...
>> In fact it works prefectly for weeks then...
>> Latest 4.0.4 on centos 5.3 from iso.
>>
>> This morning no calls in/out could be made.
>>
> But extension-to-extension calls within the system worked?  What about
> calls from an extension to local services like the auto-attendant?
>
>
no, no calls at all worked.
>> I looked at the ITSP side and all accounts are registered and not
>> expired.
>>
> To debug this, you'll need to trace the message flow and see
> what's going wrong.  See:
>
> http://wiki.sipfoundry.org/display/xecsuserV4r0/Display+SIP+message+flow+using+Sipviewer
>
>
Thanks,  should i do this even if no calls went through?
> when you get the trace data, take a look at it using sipviewer
> and/or post the trace with a description of your configuration
> (identify components by IP address), what you were doing, and
> which call in the trace you're talking about (by call-id or
> frame number in the trace, preferably).
>>
>> - Found some "err" in logs
>> - Found some "loop" - what? How can i fix it?
>>
> A loop usually means that you've got your system configured such that
> there is more than one way to address a message to it, but the system
> doesn't recognize all of them.  When you use one it does not accept as
> 'itself', then it tries to forward it, which sends it back to itself,
> etc.  Usually, these get cut off fairly quickly and do no harm (except
> that whatever the request was trying to do does not work), but in
> extreme cases they can cause overloads by filling message queues.
>
> The instance you quoted below looked like a REGISTER request that was
> trying to register using an IP address of the system instead of the
> domain name.  I'm guessing the IP address was the public address of the
> system, which it does not recognize as itself?  Hard to tell from what
> you quoted.  Use domain names.
>
>

I see now that there was a register attempt coming from the wan.
We have no remote devices so i will close that hole in the firewall.

We use domain names but only locally. ie the complete setup resides on
a lan with local dns providing resolution for the domain and
forwarding other queries.

Is my problem one that typically could be the effect of using ip:s
instead of dns names?

>> More questions:
>> - Could using accented characters in identities and such a problem?
>>
> There is a problem with some UTF-8 encoded display names (XX-7460) when
> they go through sipXbridge, but I think that's cosmetic, and not likely
> related to your main problem.
>
>
>> - I have 9 gateways but i am really only using 4 right now. Problem
>> with many gateways?
>>
> No.
>
>
>> \n====================END===================="
>> "2010-02-26T00:33:29.497219Z":1502561:SIP:ERR:sip.flyglinjen.se:SipClientTcp-13945:B3CF9B90:SipXProxy:"SipClientWriteBuffer[SipClientTcp-13945]::insertMessage
>> mWriteBuffer has 101 entries, exceeding the limit of 100"
>> "2010-02-26T00:33:29.498623Z":1502562:OUTGOING:INFO:sip.flyglinjen.se:SipUserAgent-2:B6EC0B90:SipXProxy:"SipUserAgent::sendTcp
>> TCP SIP User Agent sent message:\n----Remote Host:192.168.1.254---- Port:
>> 41902----\nSIP/2.0 408 Request timeout\r\nFrom:
>> \"141\"<sip:[email protected]>; tag=3134310133323035373734343237\r\nTo:
>> \"141\"<sip:[email protected]>;tag=98c5342c\r\nCall-Id:
>> 3220698761\r\nCseq: 1 REGISTER\r\nVia: SIP/2.0/TCP
>> 192.168.1.25;branch=z9hG4bK-sipXecs-468a17514600fef835c5409e5846d47ac7dd;received=192.168.1.254;rport=41902\r\nVia:
>> SIP/2.0/TCP
>> 192.168.1.25;branch=z9hG4bK-sipXecs-3f679929c423ba88dac0fb8bc326c192cd51;received=192.168.1.254;rport=41902\r\nVia:
>> SIP/2.0/TCP
>> 192.168.1.25;branch=z9hG4bK-sipXecs-3b15f1d1529b48baa01c5f319e2b597a5469;received=192.168.1.254;rport=41895\r\nVia:
>> SIP/2.0/UDP
>> 192.168.1.25;branch=z9hG4bK-sipXecs-35070acd5c9af7d24353ddbdcb915883b758;received=192.168.1.254;rport=5060\r\nVia:
>> SIP/2.0/TCP 192.168.1.25;branch=z9hG4bK-sipXecs-2b1af73596
 79c238cb07f91e7af9f56bdc98;received=192.168.1.254;rport=47212\r\nVia:
SIP/2.0/UDP
192.168.1.25;branch=z9hG4bK-sipXecs-144985028e5033f75f91a40f6db188e8e4ea;received=192.168.1.254;rport=5060\r\nVia:
SIP/2.0/TCP
192.168.1.25;branch=z9hG4bK-sipXecs-ff1e3f27d715e672eb3cc1642301c9c736ea;received=192.168.1.254;rport=47212\r\nVia:
SIP/2.0/TCP
192.168.1.25;branch=z9hG4bK-sipXecs-f11f16b734539c2d0f5ec676e3ad3c8d597f;received=192.168.1.254;rport=47212\r\nVia:
SIP/2.0/UDP
192.168.1.25;branch=z9hG4bK-sipXecs-ee7fb7e4821c39a7e7aabdca17882b8cbacc;received=192.168.1.254;rport=5060\r\nVia:
SIP/2.0/UDP
127.0.1.1:5109;branch=z9hG4bK-1740403486;rport=5109;received=173.204.53.138\r\nServer:
sipXecs/4.0.4 sipXecs/sipXproxy (Linux)\r\nContent-Length:
0\r\n\r\n--------------------END--------------------"
>>
>>
>
>
>

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