I'm working on some sipxconfig/polycom plugin changes that will let you supply 
raw polycom config by uploading a managed file and selecting that file from 
each phone (or group of phones). For phones with this attribute set the file is 
included in the top level list of config files in the 'root' config file (the 
one built for each mac address). I'm doing it to get the EFK and some fancy 
sound effects functionality (w/o writing pages of EFK related UI which seems 
over the top).

This might help if I ever get it done and accepted :)

-Eric

On Feb 25, 2010, at 12:28 AM, Josh Patten wrote:

> http://www.polycom.com/global/documents/support/setup_maintenance/products/voice/spip_ssip_vvx_Admin_Guide_SIP_3_2.pdf
> 
> According to page A-147 of this manual the following setting enables one 
> touch transfer:
> 
> Attribute
> Permitted Values
> Default
> Default
> attendant.resourceList.x.type
> "normal" or
> "automata"
> “normal”
> Type of resource being monitored.
> If set to normal, the default action when
> pressing the line key adjacent to this
> monitored user is to initiate a call if the
> user is idle or busy and to perform a
> directed call pickup if the user is ringing.
> Any active calls are first placed on hold.
> If set to automata, the default action when
> pressing the line key adjacent to this
> monitored user is to perform a park/blind
> transfer of any currently active call. If there
> is no active call and the monitored user is
> ringing/busy, an attempt to perform a
> directed call pickup/park retrieval is made.
> 
> 
> Any plans on implementing this or making it available in the config gui? This 
> would be immensely helpful for call parking/high volume attendants.
> -- 
> Josh Patten
> Assistant Network Administrator
> Brazos County IT Dept.
> (979) 361-4676
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