On Thu, Mar 4, 2010 at 5:53 AM, Picher, Michael <[email protected]>wrote:
> Well, latest firmware that you want to use with 4.0.4 is 3.1.3c (split) > with 4.2.0 bootrom. > > I'm not sure that this firmware will work on the 500 series phones > however... this may be part of the problem. > > Aside from that, you haven't give us much to go off. > > As far as noob problems go, make sure your DNS is configured properly > and TEST it. > http://wiki.sipfoundry.org/display/xecsuser/DNS+Concepts+for+sipXecs > > Mike > > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of David > Sent: Thursday, March 04, 2010 4:33 AM > To: [email protected] > Subject: [sipx-users] Polycom Soundpoint cant register > > > Content-Type: text/plain; > charset="utf-8" > Content-Transfer-Encoding: 8bit > Organization: SipXecs Forum > X-FUDforum: 08063afcdd00a6e76393c5b9527381e8 <42831> > Message-ID: <[email protected]> > > > > Hi > This is my first try at setting up a SipXecs pbx. Its for a > small office, only 8 phones(all polycom soundpoint 500) and > 1 gateway(audiocodes mp 114 FXO). > > realize the sp500 is really old. it should work though. phones register, gateways dont. > The issue is I cant get either the phones or the gateway to > register. Ive been checking everything as far as the phones > go(havnt really gotten to the gateway yet). > > So far the phones pull the configuration data from the > server through tfpt just fine(as far as I can tell). I > arrived to this conclusion since I can see the user I set up > on the web gui on the phone and the time is synced with the > server. Im not really sure how else to know. > > Ive tried fooling around with permisions, Ive tried making > groups for the phones, Ive tried updating the bootrom and > the firmware to the latest for my phones(2.1.3 firmware and > 3.2.3 bootrom) but still cant get them to register. > > sip firmware 2.1.3 is the last supported firmware for that model by polycom, bootrom 3.2.3b. > Whenever I pick up the handset it just says Url call is > disabled. > in sipxconfig... Phone>Features>uncheck url dialing resend the profile to the phone and then manually reboot the phone if it doesnt reboot. > > Ive gone through the setup instructions in the wiki as well > as the polycom soundpoint trouble shooting but havnt been > able to figure this out. > > Look at sipxconfig, diagnostics>registrations this is where you check to see if anything registers > Any pointers as to what to check for are highly > appreciated. > > Thanks. > _______________________________________________ > sipx-users mailing list [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > _______________________________________________ > sipx-users mailing list [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
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