I would double check your DNS configuration (and DHCP parameters) as stated. If the appropriate SRV or A records are not created properly, phones will not register.
-Under System > Servers > yoursipxecsserver.com are all services running properly? In your AC MP114 does it show your gateway registered with your proxy under: Status & Diagnostics > Gateway Statistics > Call Routing Status (path may vary depending on the AC firmware version) Austin This electronic message and attachment(s), if any, is covered by federal and state law governing electronic communications and contains information which is intended solely for the designated recipient(s). Unauthorized disclosure, copying, distribution, or other use of the contents of this message or attachment(s), in whole or in part, is prohibited without the express authorization of the sender of this message. If you have received this in error, please reply immediately to the sender and delete this message. Thank you. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of David Sent: Thursday, March 04, 2010 3:33 AM To: [email protected] Subject: [sipx-users] Polycom Soundpoint cant register Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 8bit Organization: SipXecs Forum X-FUDforum: 08063afcdd00a6e76393c5b9527381e8 <42831> Message-ID: <[email protected]> Hi This is my first try at setting up a SipXecs pbx. Its for a small office, only 8 phones(all polycom soundpoint 500) and 1 gateway(audiocodes mp 114 FXO). The issue is I cant get either the phones or the gateway to register. Ive been checking everything as far as the phones go(havnt really gotten to the gateway yet). So far the phones pull the configuration data from the server through tfpt just fine(as far as I can tell). I arrived to this conclusion since I can see the user I set up on the web gui on the phone and the time is synced with the server. Im not really sure how else to know. Ive tried fooling around with permisions, Ive tried making groups for the phones, Ive tried updating the bootrom and the firmware to the latest for my phones(2.1.3 firmware and 3.2.3 bootrom) but still cant get them to register. Whenever I pick up the handset it just says Url call is disabled. Ive gone through the setup instructions in the wiki as well as the polycom soundpoint trouble shooting but havnt been able to figure this out. Any pointers as to what to check for are highly appreciated. Thanks. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
