Yes we use remote users. actually all phones are remote located. the server is hosted by us in our datacenter, and the phones are in our client's office. For ITSP, we use Gafachi, and outbound and inbound are working fine to and from their end. Incoming calls get routed properly to the operator, and all phones are able to do outbound. Not to mention all phones are registered in the server. Also, the phones are polycom phones and have been provisioned automatically via the sipx server (via phone group configuration so all have the same settings).
This is what makes me wonder, if all phones are configured with the same config template, how come only one phone is able to accept inbound connections. The other 2 phones, even if they show registered and can do outbound, they are recognized by sipx as offline users when calls are ransferred to them (inbound calls and extension dialing). On Mar 9, 2010, at 9:18 AM, Robert Joly wrote: >>> Hi >>> >>> I deployed another sipx server (server is remote >>> located with public IP (firewall is within server, no NAT). >>> I provisioned 3 polycom phones. All 3 phones are created via >>> phone group, so all have the same settings. All 3 phones >>> have successfully registered with the server as well and all >>> 3 phones can make outgoing calls. >>> >>> However, incoming call does not work. Only the last >>> extension provisioned can receive incoming calls. With the >>> other 2 extensions, I get a user is unavailable and get >>> directed to voicemail. Even internal calls within >>> extensions, the 2 phones cannot be reached and i'm getting >>> the same message that the user is offline. >>> >>> What could be wrong? I checked the phone settings of >>> the three phones and they are all similar. All 3 phones are >>> registered and can make outbound. >> >> I have never been able to get sipx working properly in the >> open supporting remote users and trunking. At the same time I >> am not sure if the design ever really took that into account. >> >> http://list.sipfoundry.org/archive/sipx-dev/msg22401.html > > Yes it was taken into account and I have seen it working in our labs. > Does Francis' setup actually involve remote workers and ITSPs though > because I have not seen any mention of it in his description. Francis, > can you clarify? > > BTW Tony, I'm still waiting for that trace of yours :) - see > http://list.sipfoundry.org/archive/sipx-dev/msg22417.html _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
