Two problems with that....
1. It makes the phonebooks on the Polycoms difficult to use if there are too many entries 2. I don't know all of the possible "non-primary" phone numbers for all of my Customers. And the person that answers the phone is not the person that can add entries to the phonebook, so it's hard to get around #2 by entering them on a case-by-case basis. Mike Burden Lynk Systems, Inc e-mail: [email protected] Phone: 616-532-4985 From: Eric Varsanyi [mailto:[email protected]] Sent: Wednesday, March 10, 2010 7:04 PM To: Burden, Mike Cc: [email protected] users Subject: Re: [sipx-users] Outgoing caller ID name & number? An other option might be to use the directory in the polycom's -- it will convert the number to a speed dial (or regular) directory entry and display that info when the phone rings. With 4.0.4 you can also hack up some .vm files in sipxecs and make distinctive rings on the polycoms (based on the caller number). The downside is the directory support in sipxecs is confusing (the only way I've found to create a phone book is by importing it from gmail, in 4.0.4 the .VCS thing didn't work for me at all) and doesn't directly support any polycom features. You can inject XML straight into your polycom config files (unmanaged by sipxecs) to get around some of the limitations short term. -Eric On Mar 10, 2010, at 3:54 PM, Burden, Mike wrote: There are two types of caller ID, number only and name+number. Number only caller ID is calledSingle Data Message Format (SDMF), which provides the caller's telephone number, the date and time of the call. Name+number caller ID is called Multiple Data Message Format (MDMF), which in addition to the information provided by SDMF format, can also provide the directory listed name for the particular number. It appears that for incoming calls, our ITSP will only deliver SDMF to us. Do some other providers supply MDMF? Since calls often come from our Customers' non-primary phone numbers (which are not in our phone directory), the SDMF caller ID is proving to be of limited usefulness to any of us that can't memorize more than 20 phone numbers. Not enough of a problem to warrant changing ITSPs, but if we end up changing for other reasons it might be something we would look for in our next ITSP. Mike Burden Lynk Systems, Inc e-mail: [email protected] Phone: 616-532-4985 From: [email protected] [mailto:[email protected]] On Behalf Of Tony Graziano Sent: Wednesday, March 10, 2010 2:21 PM To: Jeff Gilmore Cc: [email protected] users Subject: Re: [sipx-users] Outgoing caller ID name & number? On Wed, Mar 10, 2010 at 2:15 PM, Jeff Gilmore <[email protected]> wrote: Is it possible to get Sipx to send both the caller's phone number as well as a 15 character string of user name (or whatever) when placing outbound calls to an ISP? Or is there only the 15 character string (which could contain either text or a phone number)? >From Wikipedia: There are two types of caller ID, number only and name+number. Number only caller ID is calledSingle Data Message Format (SDMF), which provides the caller's telephone number, the date and time of the call. Name+number caller ID is called Multiple Data Message Format (MDMF), which in addition to the information provided by SDMF format, can also provide the directory listed name for the particular number. To say it another way, is there a way that Sipx can send the phone number (DID) in a way that it will be recognized as such by the ITSP and then transmitted properly across the PSTN such that normal land/cell phones will recognize it as the callback number? I realize I will likely have to work this out with my ITSP, but can you tell me what Sipx can do from its side? Thanks, Jeff _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/ You would need your ITSP to do this or become responsible for your own 911 database, which is complex and problematic if you have it wrong and get fined. Sipx can send its own CNAM and subscriber line info when calling another system directly via sip, and bypassing the telco or an itsp altogther, but that's really it. Search the archives for 911 CNAM and you'll find a lot of information on it. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
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