So I have finally gotten word from AT&T labs that they will not be able to
support SipX and fix our transfer issue.

We have a SIP handoff that is direct (switch in the middle) from their Cisco
router onsite.  I asked for them to send signaling on port 5080 (sipXbridge)
but that was a no go.  Then I asked if they can do some sort of NAT
translation for incoming data from their end, through the router, and into
port 5080.  Again, no go as they tested this in the labs.  B2BUA on the
Cisco, nope.

So... I am left with probably having to leave my sipX setup, that I have
come to know and love, behind.  

A final question for the masses:

Would having AT&T swap out the SIP handoff for a PRI handoff potentially fix
my transfer issues if I put a gateway in?  If this would work and I can
convince AT&T to convert the SIP handoff to a PRI handoff, what solution
would you suggest (patton, audiocodes, etc.) to handle a single PRI.  I have
4 sites spread throughout the US and would need something fairly cost
effective for 2 of them since there are 5 or less employees at those sites.
I am sure I will have more questions if people come back saying this might
resolve the issues.
 

Parting thoughts.  
In light of the position I am now in I am forced to begin to look elsewhere
at commercial products.  I wanted to share my thoughts on the comparison of
sipx and a well known commercial product out there.  After getting a demo of
one solution that the salesperson was touting as an extremely easy
interface, so simple a cave man can set it up, I was amazed at how much I
was left desiring the simplicity of SipX.  The screens were cluttered, the
interface was fairly well organized, but the voicemail and admin console
still resided on a windows machine.  Not what I want.

Yes it was a nice system in terms of failover and distribution, but they
pretty much insist that we swap out our phones (polycom) for their own
phones.  Also, for a VoIP system they almost left me speechless when they
said I could only use one SIP trunk provider unless I bought an InGate.
VoIP... SIP...  Won't support it?  Wow!  Don't even get me started on the
Windows application or the Outlook piece that I repeatedly told them we
would not be using.  

Thank you again for everyone's help and suggestions over the past month in
trying to make this work.  If I can slip in a plug for the project during my
talk at the Computerworld OSBC later this week I will.


Andrew

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