15 in FL are not that big of a deal.  Only 4-5 maybe use the phones
significantly.  The site is a warehouse mostly so there are people receiving
equipment, auditing, testing, packing, and shipping.  Most calls by the
warehouse staff are internal.  The rest are in sales and a moderate phone
users.  

They are typically in the mid 50-60 ms ping time.

I don't know of any other AT&T trunk offering.  Been using flowroute in AZ
for a while on asterisk which has worked really well.

Andrew

> -----Original Message-----
> From: Todd Hodgen [mailto:[email protected]] 
> Sent: Monday, March 15, 2010 3:51 PM
> To: 'Andrew Cotter'; 'Sipx-users list'
> Subject: RE: [sipx-users] One last attempt - AT&T IP Flex
> 
> You may be able to get out of those contracts if they can't 
> provide the provisioning that you need, and it really is quite simple.
> 
> Sounds like you just need SIP trunks really.  There are 
> several on this list that provide SIP trunks from other 
> providers that have been certified to work with sipXecs, 
> which would make life simpler for you, and potentially save 
> you the cost of additional hardware.
> 
> If your traffic is staying on net with AT&T, I would think 
> trying some sipx to sipx calls between two locations might be 
> a good judge of the type of service you will get across those 
> links.  You could run Ping Plotter between two locations as 
> well to see how much delay runs between them for a good 
> understanding of the underlying network.
> 
> BTW, the 15 users in Florida would be a concern for me over a 
> single T-1 unless you are running some compression on those 
> calls, assuming you run general internet traffic over that 
> circuit also.
> 
> Does AT&T offer other SIP trunks that are not part of their 
> IP Perplex, maybe IP non-Flex that is simpler and more configurable?
> 
> 
> 
> -----Original Message-----
> From: Andrew Cotter [mailto:[email protected]]
> Sent: Monday, March 15, 2010 12:31 PM
> To: 'Todd Hodgen'; 'Sipx-users list'
> Subject: RE: [sipx-users] One last attempt - AT&T IP Flex
> 
> "BTW, IP FLEX doesn't seem to have much FLEX."  - That made 
> me chuckle!
> 
> Why AT&T?  They are providing our internet at all 4 sites.  
> We have a dozen or so home office types as well, but I am not 
> concerned with them as of yet.
> We are in contract with AT&T, but I have already spoken with 
> the sales rep that I may want to drop IP Flex at the two 
> smaller locations where it has not been installed yet.  
>       Fiber at HQ with 60 users
>       T1 in FL - 15 users
>       T1 in AZ - 5 users
>       T1 in IL - 3 users
> 
> No MPLS between sites, but IP Flex is supposed to allow for 
> on-net calling between sites.  This lets AT&T handle the QoS 
> without the cost to us for MPLS.  Not much site-to-site 
> calling is going on, but some is.
> 
> HQ is the only site I have tried SipX with and it is the most 
> complex by far.  Our datacenter is also at HQ.  Network is ok 
> internally and calls route as expected.  Separate VLAN for 
> our network internally for the phones, Cisco SIP handoff, 
> Audiocodes MP118, and SipX.
> 
> Would people suggest not getting IP Flex at the smaller 
> locations and run SIP over IPSEC VPN tunnels between CT and 
> AZ/IL?  Not much QoS on the public internet, but AT&T 
> circuits on both ends so I might have a better shot with this.
> 
> I can go into more detail if it would help.
> 
> Andrew
> 
> 
> > -----Original Message-----
> > From: Todd Hodgen [mailto:[email protected]]
> > Sent: Monday, March 15, 2010 3:13 PM
> > To: 'Andrew Cotter'; 'Sipx-users list'
> > Subject: RE: [sipx-users] One last attempt - AT&T IP Flex
> > 
> > If you could explain your network in more detail, there may 
> be several 
> > solutions.
> > 
> > For instance, Is AT&T providing an MPLS network to connect 
> these sites 
> > together?  Could you use site to site dialing, and then use a 
> > different provider for the SIP trunks over the MPLS network?
> > 
> > IS there a contractual reason why you have to use AT&T, or is that 
> > just a preference you have.  There are many other providers 
> that can 
> > support standard sip.
> > 
> > BTW, IP FLEX doesn't seem to have much FLEX.
> > 
> > -----Original Message-----
> > From: [email protected]
> > [mailto:[email protected]] On Behalf Of Andrew 
> > Cotter
> > Sent: Monday, March 15, 2010 12:06 PM
> > To: 'Sipx-users list'
> > Subject: [sipx-users] One last attempt - AT&T IP Flex
> > 
> > So I have finally gotten word from AT&T labs that they will not be 
> > able to support SipX and fix our transfer issue.
> > 
> > We have a SIP handoff that is direct (switch in the middle) 
> from their 
> > Cisco router onsite.  I asked for them to send signaling on 
> port 5080 
> > (sipXbridge) but that was a no go.
> > Then I asked if they can do some sort of NAT translation 
> for incoming 
> > data from their end, through the router, and into port 
> 5080.  Again, 
> > no go as they tested this in the labs.
> > B2BUA on the Cisco, nope.
> > 
> > So... I am left with probably having to leave my sipX setup, that I 
> > have come to know and love, behind.
> > 
> > A final question for the masses:
> > 
> > Would having AT&T swap out the SIP handoff for a PRI handoff 
> > potentially fix my transfer issues if I put a gateway in?  If this 
> > would work and I can convince AT&T to convert the SIP 
> handoff to a PRI 
> > handoff, what solution would you suggest (patton, 
> audiocodes, etc.) to 
> > handle a single PRI.  I have
> > 4 sites spread throughout the US and would need something 
> fairly cost 
> > effective for 2 of them since there are 5 or less employees 
> at those 
> > sites.
> > I am sure I will have more questions if people come back 
> saying this 
> > might resolve the issues.
> >  
> > 
> > Parting thoughts.  
> > In light of the position I am now in I am forced to begin to look 
> > elsewhere at commercial products.  I wanted to share my thoughts on 
> > the comparison of sipx and a well known commercial product 
> out there.  
> > After getting a demo of one solution that the salesperson 
> was touting 
> > as an extremely easy interface, so simple a cave man can 
> set it up, I 
> > was amazed at how much I was left desiring the simplicity of SipX.  
> > The screens were cluttered, the interface was fairly well 
> organized, 
> > but the voicemail and admin console still resided on a windows 
> > machine.  Not what I want.
> > 
> > Yes it was a nice system in terms of failover and distribution, but 
> > they pretty much insist that we swap out our phones (polycom) for 
> > their own phones.  Also, for a VoIP system they almost left me 
> > speechless when they said I could only use one SIP trunk provider 
> > unless I bought an InGate.
> > VoIP... SIP...  Won't support it?  Wow!  Don't even get me 
> started on 
> > the Windows application or the Outlook piece that I repeatedly told 
> > them we would not be using.
> > 
> > Thank you again for everyone's help and suggestions over the past 
> > month in trying to make this work.  If I can slip in a plug for the 
> > project during my talk at the Computerworld OSBC later this week I 
> > will.
> > 
> > 
> > Andrew
> > 
> > _______________________________________________
> > sipx-users mailing list [email protected] List
> > Archive: http://list.sipfoundry.org/archive/sipx-users
> > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
> > sipXecs IP PBX -- http://www.sipfoundry.org/
> > 
> 

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