No. Whatever the callerid shows on the missed phone is what the dialplan
entry needs to have.
============================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

----- Original Message -----
From: Robert B <[email protected]>
To: Tony Graziano <[email protected]>
Cc: [email protected] <[email protected]>
Sent: Thu Mar 18 12:23:51 2010
Subject: Re: [sipx-users] Polycom dialing/call-back without pressing 9...

Tony,

I'm half-way there on following you.

So, a call comes into the Polycom. I miss the call. The "Missed call"
list shows a ten digit number (NPA-NXX and subscriber ID). If I select
one of those numbers and press the Dial softkey, I get rapid busy
because I have no matching dialplan on the PBX.

It sounds like I need to make the following custom dialplan on the PBX:

Prefix 1 + 10 digits
No prefix + 10 digits

The resulting call should be:

Dial 9 and append Entire Dialed Number

But this doesn't make much sense, because it wants me to add gateways --
which I never send "9" to.

-- Robert





On 3/18/2010 11:11 AM, Tony Graziano wrote:
> Custom dialplan in sipconfig.
>
> Prefix 9 + 11 digits
> Resulting action send "matched suffix". Etc.
>
> Or 91 + 10 digits
> Send matched suffix
>
> Be sure to place it in the appripriate place in your dialplan, activate.
> Phones no changes.
> ============================
> Tony Graziano, Manager
> Telephone: 434.984.8430
> Fax: 434.984.8431
>
> Email: [email protected]
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> Fax: 434.984.8427
>
> Helpdesk Contract Customers:
> http://www.myitdepartment.net/gethelp/
>
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