Does the phone show as registered in sipxconfig. If it can find the proxy,
it can call the AA without registering. It cannot call other users without
registering.

Given the effort you've put into those cisco phones and your results thus
far, perhaps you should consider Polycom?
============================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

----- Original Message -----
From: [email protected]
<[email protected]>
To: [email protected] <[email protected]>
Sent: Thu Apr 08 01:44:58 2010
Subject: [sipx-users] Cisco 7960 Dial Plan

Hi Everyone,

We have a problem calling a local number. We use 3 digits extension (ext
400) number for the local ext.
But the dialplan as seen below don't give us valid results.

<DIALTEMPLATE>
    <TEMPLATE MATCH="#..." Timeout="5" User="Phone" />
    <TEMPLATE MATCH="0" Timeout="3" /> <!-- Local operator-->
    <TEMPLATE MATCH="011*" Timeout="6" /> <!—International calls-->
    <TEMPLATE MATCH="00" Timeout="3" /> <!-- LD Operator-->
    <TEMPLATE MATCH="0.........." Timeout="3" /> <!—Operator assisted-->
    <TEMPLATE MATCH=".11" Timeout="1" /> <!-- Service numbers -->
    <TEMPLATE MATCH="101....1.........." Timeout="1" /> <!-- Equal Access
Service-->
    <TEMPLATE MATCH="1.........." Timeout="0" /> <!-- Long Distance -->
    <TEMPLATE MATCH="......." Timeout="0" /> <!-- 7 Digit Dialing -->
    <TEMPLATE MATCH=".........." Timeout="0" /> <!-- 10 Digit Dialing -->
    <TEMPLATE MATCH="9.........." Timeout="0" /> <!-- 9+dialing -->
    <TEMPLATE MATCH="..." Timeout="0" /> <!-- Extension Dialing 3 Digits -->
    <TEMPLATE MATCH="...." Timeout="0" /> <!-- Extension Dialing 4 Digits
-->
    <TEMPLATE MATCH="....." Timeout="0" /> <!-- Extension Dialing 5 Digits
-->
    <TEMPLATE MATCH="*" Timeout="15"/> <!-- Anything else -->
</DIALTEMPLATE>

Whenever we dial a local number we immediately get a busy tone (we don't
even press the DIAL button to initiate a call).

I made MATCH="4.." and was able to get full number, however pressing DIAL
button still gives a busy tone. Dialing the IVR (100) and connect to the
local extension is ok though.

Any thoughts on how to fix this?

Thank in advance.
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