Hi Everyone,

We have a problem calling a local number. We use 3 digits extension (ext
400) number for the local ext.
But the dialplan as seen below don't give us valid results.

<DIALTEMPLATE>
    <TEMPLATE MATCH="#..." Timeout="5" User="Phone" />
    <TEMPLATE MATCH="0" Timeout="3" /> <!-- Local operator-->
    <TEMPLATE MATCH="011*" Timeout="6" /> <!—International calls-->
    <TEMPLATE MATCH="00" Timeout="3" /> <!-- LD Operator-->
    <TEMPLATE MATCH="0.........." Timeout="3" /> <!—Operator assisted-->
    <TEMPLATE MATCH=".11" Timeout="1" /> <!-- Service numbers -->
    <TEMPLATE MATCH="101....1.........." Timeout="1" /> <!-- Equal Access
Service-->
    <TEMPLATE MATCH="1.........." Timeout="0" /> <!-- Long Distance -->
    <TEMPLATE MATCH="......." Timeout="0" /> <!-- 7 Digit Dialing -->
    <TEMPLATE MATCH=".........." Timeout="0" /> <!-- 10 Digit Dialing -->
    <TEMPLATE MATCH="9.........." Timeout="0" /> <!-- 9+dialing -->
    <TEMPLATE MATCH="..." Timeout="0" /> <!-- Extension Dialing 3 Digits -->
    <TEMPLATE MATCH="...." Timeout="0" /> <!-- Extension Dialing 4 Digits
-->
    <TEMPLATE MATCH="....." Timeout="0" /> <!-- Extension Dialing 5 Digits
-->
    <TEMPLATE MATCH="*" Timeout="15"/> <!-- Anything else -->
</DIALTEMPLATE>

Whenever we dial a local number we immediately get a busy tone (we don't
even press the DIAL button to initiate a call).

I made MATCH="4.." and was able to get full number, however pressing DIAL
button still gives a busy tone. Dialing the IVR (100) and connect to the
local extension is ok though.

Any thoughts on how to fix this?

Thank in advance.
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