5 members of hunt group

Audiocodes is calling hunt group directly with a direct extension
fallback destination is an auto attendant.
No "double calling".

Josh Patten
Assistant Network Administrator
Brazos County IT Dept.
(979) 361-4676


On 4/9/2010 10:01 AM, Tony Graziano wrote:
> How are you calling to the hunt group? DID mapped to phantom user with call
> fwd or from AA?
>
> Is the fallback a user line or a dump into voicemail?
>
> Indpendent of gateway, I've always found hunt groups should always be unique
> line numbers (unless its a small install, you can put the same huntgroup
> only line on up to 6 polycoms as an example). The same line should never be
> called twice in the group.
>
> ============================
> Tony Graziano, Manager
> Telephone: 434.984.8430
> Fax: 434.984.8431
>
> Email: [email protected]
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> Fax: 434.984.8427
>
> Helpdesk Contract Customers:
> http://www.myitdepartment.net/gethelp/
>
> ----- Original Message -----
> From: [email protected]
> <[email protected]>
> To: [email protected]<[email protected]>
> Sent: Fri Apr 09 10:45:44 2010
> Subject: [sipx-users] Audiocodes MP-11x and hunt groups
>
> Running 5.4 on a MP-114-FXO
>
> Hunt group set up with all users ringing at the same time with an expiration
> of 20 seconds and a fallback destination set
>
> Has anyone here experienced problems with hunt groups on Audiocodes
> gateways? For some reason the fallback destination is never dialed and the
> members of the hunt group just keep on ringing until the 180 second timeout.
> It seems like the Audiocodes is confused about what it should do. Here is
> the log output from the audiocodes:
>
> 9d:14h:35m:54s ( lgr_flow)(577 ) Forking was identified: object 0x1856af8,
> id = #0 [Time: 14:35:54]
> 9d:14h:35m:56s ( sip_stack)(578 ) ?? [WARNING]
> AcSIPCallAPI::AddSIPCallToList- List is full, failed to add a new SIPCall #1
> [Time: 14:35:56]
> 9d:14h:35m:56s ( sip_stack)(579 ) ?? [WARNING] AcSIPCallAPI::SetSIPCall
> failed to remove SIPCall #1 [Time: 14:35:56]
> 9d:14h:35m:56s ( sip_stack)(580 ) ?? [WARNING] ForkingController(#0):
> RemoveTUFromList SIPCall 31452216 does not exist, id = #1 !!! [Time:
> 14:35:56]
> 9d:14h:35m:56s ( sip_stack)(581 ) ?? [WARNING] AcSIPCallAPI::SetSIPCall
> failed to remove SIPCall #1 [Time: 14:35:56]
> 9d:14h:35m:56s ( sip_stack)(582 ) ?? [WARNING]
> ForkingController(#0)::CreateNewTUAndTransaction cloning the TU failed
> [Time: 14:35:56]
> 9d:14h:35m:56s ( sip_stack)(583 ) ?? [WARNING] Can't find User in Busy List
> [Time: 14:35:56]
> 9d:14h:35m:56s ( sip_stack)(584 ) ?? [WARNING]
> TransactionUserMngr::HandleReceivedMessage, Can't find matching transaction
> [Time: 14:35:56]
> 9d:14h:36m:14s ( sip_stack)(585 ) ?? [WARNING]
> AcSIPCallAPI::AddSIPCallToList- List is full, failed to add a new SIPCall #7
> [Time: 14:36:14]
> 9d:14h:36m:14s ( sip_stack)(586 ) ?? [WARNING] AcSIPCallAPI::SetSIPCall
> failed to remove SIPCall #7 [Time: 14:36:14]
> 9d:14h:36m:14s ( sip_stack)(587 ) ?? [WARNING] ForkingController(#0):
> RemoveTUFromList SIPCall 31523256 does not exist, id = #7 !!! [Time:
> 14:36:14]
> 9d:14h:36m:14s ( sip_stack)(588 ) ?? [WARNING] AcSIPCallAPI::SetSIPCall
> failed to remove SIPCall #7 [Time: 14:36:14]
> 9d:14h:36m:14s ( sip_stack)(589 ) ?? [WARNING]
> ForkingController(#0)::CreateNewTUAndTransaction cloning the TU failed
> [Time: 14:36:14]
> 9d:14h:36m:14s ( sip_stack)(590 ) ?? [WARNING] Can't find User in Busy List
> [Time: 14:36:14]
> 9d:14h:36m:14s ( sip_stack)(591 ) ?? [WARNING]
> TransactionUserMngr::HandleReceivedMessage, Can't find matching transaction
> [Time: 14:36:14]
> 9d:14h:36m:14s ( sip_stack)(592 ) ?? [WARNING]
> AcSIPCallAPI::AddSIPCallToList- List is full, failed to add a new SIPCall #2
> [Time: 14:36:14]
> 9d:14h:36m:14s ( sip_stack)(593 ) ?? [WARNING] AcSIPCallAPI::SetSIPCall
> failed to remove SIPCall #2 [Time: 14:36:14]
> 9d:14h:36m:14s ( sip_stack)(594 ) ?? [WARNING] ForkingController(#0):
> RemoveTUFromList SIPCall 31464056 does not exist, id = #2 !!! [Time:
> 14:36:14]
> 9d:14h:36m:14s ( sip_stack)(595 ) ?? [WARNING] AcSIPCallAPI::SetSIPCall
> failed to remove SIPCall #2 [Time: 14:36:14]
> 9d:14h:36m:14s ( sip_stack)(596 ) ?? [WARNING]
> ForkingController(#0)::CreateNewTUAndTransaction cloning the TU failed
> [Time: 14:36:14]
> 9d:14h:36m:14s ( sip_stack)(597 ) ?? [WARNING] Can't find User in Busy List
> [Time: 14:36:14]
> 9d:14h:36m:14s ( sip_stack)(598 ) ?? [WARNING]
> TransactionUserMngr::HandleReceivedMessage, Can't find matching transaction
> [Time: 14:36:14]
> 9d:14h:36m:15s ( sip_stack)(599 ) ?? [WARNING]
> AcSIPCallAPI::AddSIPCallToList- List is full, failed to add a new SIPCall #3
> [Time: 14:36:15]
> 9d:14h:36m:15s ( sip_stack)(600 ) ?? [WARNING] AcSIPCallAPI::SetSIPCall
> failed to remove SIPCall #3 [Time: 14:36:15]
> 9d:14h:36m:15s ( sip_stack)(601 ) ?? [WARNING] ForkingController(#0):
> RemoveTUFromList SIPCall 31475896 does not exist, id = #3 !!! [Time:
> 14:36:15]
> 9d:14h:36m:15s ( sip_stack)(602 ) ?? [WARNING] AcSIPCallAPI::SetSIPCall
> failed to remove SIPCall #3 [Time: 14:36:15]
> 9d:14h:36m:15s ( sip_stack)(603 ) ?? [WARNING]
> ForkingController(#0)::CreateNewTUAndTransaction cloning the TU failed
> [Time: 14:36:15]
> 9d:14h:36m:15s ( sip_stack)(604 ) ?? [WARNING] Can't find User in Busy List
> [Time: 14:36:15]
>
> This also occurs on my Mediant 1000. Can anyone else confirm this behavior?
> Anything I should try setting on the Audiocodes?
>
>    
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