>
>
> Thanks Dave,
>
> I didnt see the mailto: bit in the wireshark trace, that may
> have been added by one of our browsers. Should the
> improvement be able to pick up the divert number even if
> there is no dial tag? i.e Cisco seems to format the diversion
> hear with the directory number in brackets
> ("6667912") and then as sip:6667912. Should the imprvement
> be able to cover these formats too? Are there any other
> formats used by other systems?
>
> Thanks for looking into this!
> Abdul
>
The "mailto:"; URI in your trace does look a bit strange so
maybe your capture tool added it, as you suggest.
The "tel:" URI is described in rfc3966 and indicates a telephone
number. Maybe there's a way to configure the Cisco switch
to send that? Otherwise you should capture the actual Diversion
Header to verify if it's sending "6667912" or "sip:6667912"
(I guess you could request support for both).
Dave.
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