I don't understand. Pfsense on the sipxecs side, I understand. You shouldn't have to define anything in the way of rtp ports in sipconfig for the remote worker. You need to ensure the ALG or SPI is turned off on the remote firewall. What kind of firewall is there? What firmware version is the phone running? ============================ Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431
Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ ----- Original Message ----- From: [email protected] <[email protected]> To: [email protected] <[email protected]> Sent: Sun Apr 25 09:08:31 2010 Subject: [sipx-users] Polycom IP 335 Remote Worker Setup Greetings, I’m currently testing the new IP 335 HD From Polycom with Firmware 3.2.1 and I’m having an issue with very low register time causing the phone to expire in 280 seconds and re-register in 60 seconds (default) for remote workers. The problem I’m facing is the phones will only ring when there’s more than 100 seconds left to re-resister, honestly! I can call out and call any extension on my LAN and WAN side but sometimes the WAN side phones does not ring and I checked and the problem is the same… if there’s 100 or below seconds left then I can’t call the extension, I have to wait until it re-register before I can call it. I tried to set the expire time to 3600 or leave it blank but it still happens. Here are my settings :- Firewall= Pfsense (works great!) RTP ports open= 30000-31000 UDP/TCP SIP Ports open = 5060 UDP/TCP Signaling Ports = 5080 Nat turned on in all the right places My phones registers perfectly and I can make call in/out except when there’s 100 or less seconds on the phone. My Polycom Phone settings: On Netowrk > RPT > NAT my starting media port is 30000 On SIP > Outbound Proxy is set correctly pointing to the pfsense external IP port 5060 On Lines > Server 1 address points to my internal sipx.sipdomain.com Any help is appreciated, thanks, _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
