Actually, you can view the ttl from the states staus in pfsense. I've never had this issue, but the states viewer allows you to see what you need to there. ============================ Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431
Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ ----- Original Message ----- From: [email protected] <[email protected]> To: Jermaine Pinder <[email protected]> Cc: [email protected] <[email protected]> Sent: Sun Apr 25 16:24:18 2010 Subject: Re: [sipx-users] Polycom IP 335 Remote Worker Setup On Sun, 2010-04-25 at 09:08 -0400, Jermaine Pinder wrote: > I’m currently testing the new IP 335 HD From Polycom with Firmware > 3.2.1 and I’m having an issue with very low register time causing the > phone to expire in 280 seconds and re-register in 60 seconds (default) > for remote workers. Are you sure this is only for remote workers? Does it do the same short registrations when on the LAN? > The problem I’m facing is the phones will only ring when there’s more > than 100 seconds left to re-resister, honestly! I wonder who thought that was a good idea? > I can call out and call any extension on my LAN and WAN side but > sometimes the WAN side phones does not ring and I checked and the > problem is the same… if there’s 100 or below seconds left then I can’t > call the extension, I have to wait until it re-register before I can > call it. > > I tried to set the expire time to 3600 or leave it blank but it still > happens. > > Here are my settings :- > > Firewall= Pfsense (works great!) > RTP ports open= 30000-31000 UDP/TCP > SIP Ports open = 5060 UDP/TCP > Signaling Ports = 5080 > Nat turned on in all the right places > > My phones registers perfectly and I can make call in/out except when > there’s 100 or less seconds on the phone. > > My Polycom Phone settings: > > On Netowrk > RPT > NAT my starting media port is 30000 > On SIP > Outbound Proxy is set correctly pointing to the pfsense external > IP port 5060 > On Lines > Server 1 address points to my internal sipx.sipdomain.com Take a trace of the registrations. Compare the 'expires' time returned from the sipXregistrar (as seen in the logs or on the wire between sipXecs and the pfsense) to what the phone receives. It may be that the pfsense is artificially shortening the registration as a NAT keepalive mechanism (some systems do this - sipXecs does not). _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
