If you're getting a "call cannot be completed at this time" voice when you attempt to do a pickup then that is not sipX that is providing that message. What could be happening is somehow sipX is routing the call pickup sequence out to the PSTN. There is probably something screwy going on in your dial plan.
Josh Patten Assistant Network Administrator Brazos County IT Dept. (979) 361-4676 On 4/28/2010 1:38 PM, Austin Curry wrote: > One of my sites is having trouble using the pickup soft button on polycom > phones when a call comes in from the PSTN on secondary speed dial lines > added to the phone. > The lines are setup as speed dials /w presence. (Polycom 550/650's BootROM > 4.2.1& 3.1.3C split) > > Some of the speed dial lines on the phones work, others do not. > > One of two things happens: > A. They hit the pickup button, line does not get seized > B. They get an operator saying "call can not be completed at this time." > > Is the pickup feature a pure phone controlled feature or controlled by sipx > settings? > > I don't recall having to do any special permissions or features to enable in > sipx nor the audiocodes gateways at other sites with same equipment to > enable this feature? > > Does anyone know what I can check out to correct? > Thank You, > > Austin > > > > > _______________________________________________ > sipx-users mailing list [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
