Hi There,
Problem: If Dial plan 1 is above dial plan 2 in sipXecs dial plan list, when User two places a call to an external PSTN number the call fails, this is because there seems to be an issue in sipXecs where USER 2 is denied and the call request from USER 2 does not reach DIAL PLAN 2. See scenario below. Scenario: USER 1 has permissions to DIAL PLAN 1 which is associated to SIP TRUNK 1 USER 2 has permissions to DIAL PLAN 2 which is associated to SIP TRUNK 2 User 1 does NOT have permission to dial plan 2 User 2 does NOT have permissions to dial plan 1 Note: SIP TRUNK 1 goes to Operator network (PSTN) via Gateway address 1 SIP TRUNK 2 goes to Operator network (PSTN) via Gateway address 2 Two separate SIP trunks with same external access prefix! We are using sipXecs 4.0.4, can someone please help find a solution to this problem. Regards, Hiral Patel OnRelay Elizabeth House | 39 York Road, London SE1 7NQ, UK | +44 (0) 2079028138 | [email protected] <mailto:[email protected]> | www.onrelay.com <http://www.onrelay.com> | OnRelay in the News: OnRelay Named in Tech Media Invest Top 100 http://www.guardian.co.uk/tech-media-invest-100/top-100 This electronic message transmission contains information from OnRelay, Ltd., that may be confidential or privileged. The information is intended solely for the recipient and use by any other party is not authorised. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information or any attachment, is prohibited. If you have received this electronic transmission in error, please notify us immediately by electronic mail ([email protected]) and delete this message, along with any attachments, from your computer. Registered in England No 04006093 | Registered Office 1st Floor, 236 Gray's Inn Road, London WC1X 8HL
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