Have you tried using group based dial plans? This would allow for the scenario you speak of. This will only work if those dial plans are using different gateways. If this won't work then I'm afraid you're out of luck. sipX will stop on whatever dialplan matches first.

On 05/03/2010 08:42 PM, Hiral Patel wrote:

Hi There,

Problem:

If Dial plan 1 is above dial plan 2 in sipXecs dial plan list, when User two places a call to an external PSTN number the call fails, this is because there seems to be an issue in sipXecs where USER 2 is denied and the call request from USER 2 does not reach DIAL PLAN 2. See scenario below.

Scenario:

USER 1 has permissions to DIAL PLAN 1 which is associated to SIP TRUNK 1

USER 2 has permissions to DIAL PLAN 2 which is associated to SIP TRUNK 2

User 1 does NOT have permission to dial plan 2

User 2 does NOT have permissions to dial plan 1

Note:

SIP TRUNK 1 goes to Operator network (PSTN) via Gateway address 1

SIP TRUNK 2 goes to Operator network (PSTN) via Gateway address 2

Two separate SIP trunks with same external access prefix!

We are using sipXecs 4.0.4, can someone please help find a solution to this problem.

Regards,

**Hiral Patel**

**OnRelay**

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