I misread. They can call each other so they do register. If you can call
each other you must be able to "see" the call come in to answer it.

Hit the MENU button and change the ringer type/volume for calls.
============================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

----- Original Message -----
From: Tony Graziano <[email protected]>
To: '[email protected]' <[email protected]>;
'[email protected]' <[email protected]>
Sent: Mon Jun 14 20:43:46 2010
Subject: Re: [sipx-users] Polycom 500 phones register and work but dont ring

These are old and eol. You should default the phones to get rid of any
manual settings.

Your message isn't clear. You can make internal calls but they don't ring?
You don't need to register to call the AA. Check diagnostics to see if it is
really registered.

============================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

----- Original Message -----
From: [email protected]
<[email protected]>
To: [email protected] <[email protected]>
Sent: Mon Jun 14 19:45:17 2010
Subject: [sipx-users] Polycom 500 phones register and work but dont ring


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Message-ID: <[email protected]>



Hi Im having problems with a couple of polycom soundpoint
500 phones that work great apart of the fact that they dont
ring. Im able to make intenal calls from one to the other
with no problem. I checked the volume and everything seems
to be fine. Is there any weird checkbox I might be missing
guys?

Thanks of your help.
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