That sounds like your gateway is killing the call...Remind me what 
gateway your using along with what firmware.

Josh Patten
Assistant Network Administrator
Brazos County IT Dept.
(979) 361-4676


On 7/14/2010 5:41 PM, Nathaniel Watkins wrote:
> I've actually not ever tried this - apparently it's a big deal to be able to 
> answer someone else's phone from your desk :)
>
> I was thinking that *78<ext>  should answer that call.  When I do this - it 
> just kills the call (as in, disconnects the caller and no one gets the call).
>
> I thought I read that you must have the extension as the user name - which I 
> do...
>
> Is *78<ext>  the correct way to do this?
>
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