On 2010-07-14 17:16, Gary Luca wrote: > I already posted this on the forum, but haven't gotten any replies > yet. I know i'm not supposed to send to the list as well, but i'm not > sure if it got sent out. Now that i'm aware of the list i'll use this > from now on. > > Good evening all, > > I am working with sipX 4.2. I set this up about 2 months ago I > believe. Everything has been working fine in the main office. Incoming > calls, outgoing calls, internal calls...all that good stuff. All > phones are Polycom Soundpoint IP 430 (v3.2.3). > > Now i'm trying to set up two more 430s at a remote location. I > connected the phones to the main office LAN for provisioning. They > were configured exactly the same as the other phones except that for > these phones I filled in the outgoing proxy information. Once > configured, the phones worked as expected in the main office. When I > brought the phones to the remote office, I hoped they would just plug > and play. I should have known better. > > All configuration on the sipX is correct. NAT traversal is enabled and > the server is behind a NAT as well, with that check box selected. > Internet calling is disabled and the local subnet and domain are > specified. sipXbridge is in use. Ports on the near-end firewall are > being forwarded as required (5060, 30000-31000). SIP ALG is off and > the firewall is not equipped with SPI. Near-end is an Actiontec > MI424-WR router through Verizon FiOS. Far-end is a Westell > G90-610015-20 ADSL2 modem (SIP ALG also off and no SPI present). > > I setup x-lite softphone on my laptop at the remote site. It registers > with no problem. I was able to make an outgoing call and also call the > IVR with no problems. I had someone call me from the main office and > there were no problems there either. Kudos for an unusually thorough description of your configuration and what you've tried.
You did miss telling us what the symptom of the failure is though. What about the remote 430s is not working? There is one serious issue with Polycom version 3.2.3 - see: http://track.sipfoundry.org/browse/XTRN-1046 _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
