Set expectations. You can't do a supervised transfer to Auto Attendant or Voicemail in the system today. It's true, it's accurate, it's an expectation you need to set for the end users. You can dance around this all you want, but it doesn't change the fact that it isn't supported. Yes, it should be there, and there is a very limited use case for it. Bottom line, it's not there.
Last I saw there is no way to set a DID to a conference bridge. It should be there. However, we set the expectation that it's not there, or there is a workaround for it. Find one phone system that has everything, has no bugs, and has every feature that people desire. It doesn't exist. They need to do a blind transfer. That is why account managers, sales engineers and customer service representatives have to set the correct expectations with the end users. From: [email protected] [mailto:[email protected]] On Behalf Of Josh Patten Sent: Sunday, July 18, 2010 10:27 AM To: [email protected] Subject: Re: [sipx-users] Help with Patton gateway I only run 550's and 650's. I really don't think speculating about ways for end users to "work around" the problem is very constructive. As Tony and I have both said this is a major flaw that should be fixed and I have a feeling it's going to take a while due to having to wait for FreeSWITCH upstream to fix it, and the fact that sipX generally stays at least a point version behind on FreeSWITCH doesn't help things. The more of these major bugs I find, the more my end users are going to start wondering why I switched them over from the old system. These are the major/critical issues I've run into over the last month: http://track.sipfoundry.org/browse/XX-8438 http://track.sipfoundry.org/browse/XX-8646 - My coworker is almost finished with this fix http://track.sipfoundry.org/browse/XX-8652 On 07/18/2010 10:31 AM, Jim Canfield wrote: On Sat, Jul 17, 2010 at 7:09 AM, Michael Scheidell <[email protected]> wrote: I suppose we could just train everyone to push that extra 'more' button and hit blind transfer. In fact, an attended transfer to AA or VM doesn't make all that much sense anyway. For your Polycom 320/335's you can make blind transfer the default behaver. Not that that offers much of a solution, just thought I would throw that out for those users who do have them. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
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