That is the end user going into the web interface and adding it 
themselves, right?
Is it expected that they would have been lost on a profile push and 
reboot? I just want to be sure everything is saving the rest of their 
setting properly.

On 7/20/2010 10:41 AM, Tony Graziano wrote:
> The solution is to put them in sipxconfig. This also means if you move a
> user to a different phone, thei speedials follow them.
>
> ============================
> Tony Graziano, Manager
> Telephone: 434.984.8430
> Fax: 434.984.8431
>
> Email: [email protected]
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> Fax: 434.984.8427
>
> Helpdesk Contract Customers:
> http://www.myitdepartment.net/gethelp/
>
> ----- Original Message -----
> From: [email protected]
> <[email protected]>
> To: [email protected]<[email protected]>
> Sent: Tue Jul 20 11:03:22 2010
> Subject: [sipx-users] Polycom speed dial entries
>
> Sipx 4.0.4, Polycom 3.1.3 C.
> I had to push out profiles to all phones last night. I do have the server
> set to allow phones to upload their settings. When the phones rebooted,
> users lost the speed dial entries they had stored on their phones. Is this
> expected? Is the solution to tell them to add them through the web
> interface?
> Thanks,
> Matthew
>
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