I've seen this after updates, where the data looked good and reindexing did
not help. Exporting and importing the user data into a new install is what
got me over the hump.

On Mon, Aug 16, 2010 at 2:18 PM, Michael Picher <[email protected]> wrote:

> I've also seen issues like this crop up when there is bad data in the
> database.  Maybe try an export of accounts and look for bad data.
>
>
> On Mon, Aug 16, 2010 at 1:15 PM, Douglas Hubler <[email protected]> wrote:
>
>> On Mon, Aug 16, 2010 at 3:23 AM, Jesse Reynolds <[email protected]> wrote:
>> > Well reverting to a backup I made just before the problem occurred has
>> fixed the issue for now.
>>
>> You can tell sipXconfig to rebuild it's index
>>
>>   su -l sipxchange sh -c "sipxconfig.sh --database drop-index"
>>
>> > Is user info stored in postresql, or xml files? (Or both?)
>>
>> postgres is master copy, all other user information is replicated
>> mostly automatically or you can force a replication by hitting send
>> profiles to all servers.
>>
>> There is a fix related to lucene was made on 4.2 dev branch by avaya
>> that should be merged in. I'm in the process of identifying the safe
>> fixes and pulling them in.
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>>
>
>
>
> --
> There are 10 kinds of people in this world, those who understand binary and
> those who don't.
>
> [email protected]
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>
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