Thanks guys. If it happens again I'll try rebuilding the index, which sounds likely as the error message involved lucene.
Exporting and importing the user data into a new install is also a good trick to have up ones sleeve. How do you do this? I can't see an export function on the web interface. Is there a script somewhere to do this? Or are you talking getting down and dirty with postgres? Cheers Jesse On 17/08/2010, at 3:49 AM, Tony Graziano wrote: > I've seen this after updates, where the data looked good and reindexing did > not help. Exporting and importing the user data into a new install is what > got me over the hump. > > On Mon, Aug 16, 2010 at 2:18 PM, Michael Picher <[email protected]> wrote: > I've also seen issues like this crop up when there is bad data in the > database. Maybe try an export of accounts and look for bad data. > > > On Mon, Aug 16, 2010 at 1:15 PM, Douglas Hubler <[email protected]> wrote: > On Mon, Aug 16, 2010 at 3:23 AM, Jesse Reynolds <[email protected]> wrote: > > Well reverting to a backup I made just before the problem occurred has > > fixed the issue for now. > > You can tell sipXconfig to rebuild it's index > > su -l sipxchange sh -c "sipxconfig.sh --database drop-index" > > > Is user info stored in postresql, or xml files? (Or both?) > > postgres is master copy, all other user information is replicated > mostly automatically or you can force a replication by hitting send > profiles to all servers. > > There is a fix related to lucene was made on 4.2 dev branch by avaya > that should be merged in. I'm in the process of identifying the safe > fixes and pulling them in. > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > -- > There are 10 kinds of people in this world, those who understand binary and > those who don't. > > [email protected] > blog: http://www.sipxecs.info > call: sip:[email protected] > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.984.8431 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected] > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > Why do mathematicians always confuse Halloween and Christmas? > Because 31 Oct = 25 Dec. > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ Jesse Reynolds Virtual Artists Pty Ltd - http://www.va.com.au/ Phone: 08 7120 7134 (Adelaide) or 02 9043 2288 (Sydney) Mobile: 0414 669 790
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