Hi
Ah, sorry, thought I added the data needed...
- No HA system, single install (vmware though, but everything else works fine)
- SipXecs 4.2.1-018932
- Polycom Soundpoint IP 335, v3.2.1 (as delivered)
- I have two aliases set, the FQDN of the SipX server as well as the IP address
of the SipX server. The primary 'domain' is the real domain name.
- The user UID is 'staffan', so I'm not using a numerical UID. 'staffan' is not
an alias, it's the true UID. I use alias for legacy e164 numbers
Other SIP UAs work perfectly with this setup, so it's either the SIP/GRUU
implementation of Tandberg E20 (latest firmware, v2.2) or the GRUU-routing
in SipX that fails. Using the Polycom, Grandstream or Xlite/EyeBeam UAs
registered to the same account ('staffan') works for both inbound and outbound
calling without problem.
/Staffan
On 23 aug 2010, at 22.23, Tony Graziano wrote:
> Is this a HA system?
>
> What version sipx? What version firmware on the polycom phone?
>
> Do you have an IP alias on your sipxsystem (not exactly applicable if a HA
> system)? Do you have a user alias of staffan entered in on your account?
>
> On Mon, Aug 23, 2010 at 4:01 PM, Staffan Kerker <[email protected]> wrote:
> Hi
>
> I've seen this problem before and thought it was GRUU related (see
> http://track.sipfoundry.org/browse/XTRN-970) but I now have a similar issue
> with another phone.
>
> My Tandberg E20 video terminal fails to establish inbound calls because the
> ACK is "stuck" in the SipXproxy. The GRUU parts look fine (as far as I
> understand) but still the ACK is not forwarded and the call is dropped.
> Outbound calls work fine.
>
> The initating phone is the Polycom (192.168.0.112) and the Tandberg
> (192.168.0.116) is recieving the call. They are both behind the
> same NAT (85.24.160.19) with SipX server outside the NAT on a public IP
> (85.24.162.125).
>
> See the Sipviewer trace:
>
> http://www.kerker.se/files/tandberg-polycom-ack-misrouted.xml
>
> The sipXproxy.log gives error messages regarding "Invalid addr-spec found",
> see the logfile below:
>
> http://www.kerker.se/files/tandberg-polycom-ack-misrouted.rtf
>
> Any hints appreciated.
>
> /Staffan
>
>
> --
> Staffan Kerker
> mail/sip/xmpp: [email protected]
>
> "There is absolutely no money above the 5th fret..." /Donald "Duck" Dunn
>
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>
>
>
> --
> ======================
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: [email protected]
> Fax: 434.984.8431
>
> Email: [email protected]
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> sip: [email protected]
> Fax: 434.984.8427
>
> Helpdesk Contract Customers:
> http://www.myitdepartment.net/gethelp/
>
> Why do mathematicians always confuse Halloween and Christmas?
> Because 31 Oct = 25 Dec.
>
--
Staffan Kerker
mail/sip/xmpp: [email protected]
"Don't get involved in politics man, just play the gig..." /Sgt Floyd, Electric
Mayhem Band
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