In looking at the sip trace, I don't see the IP of the tandberg
(192.168.0.116 at all listed).

I also see a contact at:

<sip:[email protected];gr;transport=tcp>

Does the tandberg register somewhere? What is the contact uri for the
tandberg?

I also am pretty sure that with sipx you want to run 3.2.3 with sipx on the
335. 3.2.1 and 3.2.2 have some bugs that result in calls being sent to
voicemail instead of ringing on the 335.
On Tue, Aug 24, 2010 at 2:49 AM, Staffan Kerker <[email protected]>wrote:

> Hi
>
> Ah, sorry, thought I added the data needed...
>
> - No HA system, single install (vmware though, but everything else works
> fine)
> - SipXecs 4.2.1-018932
> - Polycom Soundpoint IP 335, v3.2.1 (as delivered)
> - I have two aliases set, the FQDN of the SipX server as well as the IP
> address of the SipX server. The primary 'domain' is the real domain name.
> - The user UID is 'staffan', so I'm not using a numerical UID. 'staffan' is
> not an alias, it's the true UID. I use alias for legacy e164 numbers
>
> Other SIP UAs work perfectly with this setup, so it's either the SIP/GRUU
> implementation of Tandberg E20 (latest firmware, v2.2) or the GRUU-routing
> in SipX that fails. Using the Polycom, Grandstream or Xlite/EyeBeam UAs
> registered to the same account ('staffan') works for both inbound and
> outbound calling without problem.
>
> /Staffan
>
>
>
> On 23 aug 2010, at 22.23, Tony Graziano wrote:
>
> Is this a HA system?
>
> What version sipx? What version firmware on the polycom phone?
>
> Do you have an IP alias on your sipxsystem (not exactly applicable if a HA
> system)? Do you have a user alias of staffan entered in on your account?
>
> On Mon, Aug 23, 2010 at 4:01 PM, Staffan Kerker <[email protected]>wrote:
>
>> Hi
>>
>> I've seen this problem before and thought it was GRUU related (see
>> http://track.sipfoundry.org/browse/XTRN-970) but I now have a similar
>> issue with another phone.
>>
>> My Tandberg E20 video terminal fails to establish inbound calls because
>> the ACK is "stuck" in the SipXproxy. The GRUU parts look fine (as far as I
>> understand) but still the ACK is not forwarded and the call is dropped.
>> Outbound calls work fine.
>>
>> The initating phone is the Polycom (192.168.0.112) and the Tandberg
>> (192.168.0.116) is recieving the call. They are both behind the
>> same NAT (85.24.160.19) with SipX server outside the NAT on a public IP
>> (85.24.162.125).
>>
>> See the Sipviewer trace:
>>
>> http://www.kerker.se/files/tandberg-polycom-ack-misrouted.xml
>>
>> The sipXproxy.log gives error messages regarding "Invalid addr-spec
>> found", see the logfile below:
>>
>> http://www.kerker.se/files/tandberg-polycom-ack-misrouted.rtf
>>
>> Any hints appreciated.
>>
>> /Staffan
>>
>>
>> --
>> Staffan Kerker
>> mail/sip/xmpp: [email protected]
>>
>> "There is absolutely no money above the 5th fret..." /Donald "Duck" Dunn
>>
>> _______________________________________________
>> sipx-users mailing list
>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>
>
>
> --
> ======================
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: [email protected]
> Fax: 434.984.8431
>
> Email: [email protected]
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> sip: [email protected]
> Fax: 434.984.8427
>
> Helpdesk Contract Customers:
> http://www.myitdepartment.net/gethelp/
>
> Why do mathematicians always confuse Halloween and Christmas?
> Because 31 Oct = 25 Dec.
>
>
> --
> Staffan Kerker
> mail/sip/xmpp: [email protected]
>
> "Don't get involved in politics man, just play the gig..." /Sgt Floyd,
> Electric Mayhem Band
>
>


-- 
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.984.8431

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

Why do mathematicians always confuse Halloween and Christmas?
Because 31 Oct = 25 Dec.
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