Hi,
My company has a SipX PBX installed. Everything is working great except
that whenever calls go to voicemail, the voicemail throws a Java
Exception error and the call gets hung up on.
This is what it looks like in the IVR log:
"2010-08-25T20:36:35.804000Z":9:sipXivr:INFO:sipx0.55.rexdb.com:Thread-5:00000000:sipxivr:"Starting
voicemail for mailbox \"810\" action=\"deposit"
"2010-08-25T20:36:35.832000Z":10:sipXivr:ERR:sipx0.55.rexdb.com:Thread-5:00000000:sipxivr:"SipXivr::run"
java.lang.NullPointerException
at org.sipfoundry.voicemail.EmailFormatter.init(EmailFormatter.java:81)
at
org.sipfoundry.voicemail.EmailFormatter.getEmailFormatter(EmailFormatter.java:60)
at org.sipfoundry.voicemail.Deposit.<init>(Deposit.java:118)
at org.sipfoundry.voicemail.VoiceMail.voicemail(VoiceMail.java:206)
at org.sipfoundry.voicemail.VoiceMail.run(VoiceMail.java:163)
at org.sipfoundry.sipxivr.SipXivr.run(SipXivr.java:152)
at java.lang.Thread.run(Thread.java:619)
If anyone knows a solution or workaround, I would appreciate the help.
The Sipx version is 4.2.1 that was installed fresh from an ISO.
Thanks,
Dan Ferris
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