I have created the issue XX-8840 ( http://track.sipfoundry.org/browse/XX-8840 ).
-- Sincerely yours, Alexey Kanukhin On Sat, Aug 28, 2010 at 2:58 AM, Martin Steinmann <[email protected]> wrote: > Could you open an issue please? > --martin > >> -----Original Message----- >> From: [email protected] [mailto:sipx-users- >> [email protected]] On Behalf Of Nikolay Kondratyev >> Sent: Friday, August 27, 2010 5:47 AM >> To: 'Alexey Kanukhin'; 'Worley, Dale R (Dale)' >> Cc: [email protected] >> Subject: Re: [sipx-users] Problem with sipXecs 4.2.1 voice mail and >> caller Display Name in Unicode >> >> I'd like to confirm, I see the same problem. >> >> When a user with russian (utf8) display name leaves a vm message, I see >> the >> following problems: >> 1. Message recipient can not hear message through his phone. The call >> to the >> vm is established, but when dtmf tone '1' (to listen to inbox messages) >> is >> sent, the call is dropped. >> 2. Message recipient can not login to his web ui, due to "internal >> error >> occurred". I guess, this happens because the first page a user sees is >> his >> vm inbox, where "problematic" message exists. >> >> When the same user has ascii display name, all works fine. >> >> A snapshot with the problem (INFO log level) is available at >> ftp://sipx:[email protected]/sipx-configuration- >> beaver.sip.nstel.ru.tar.gz. >> The snapshot contains both good and bad voice mail. >> A user 3853 with ascii display name left a vm message for 3840 at >> 08:57. >> This message is then succsessfully heared by 3840. >> The same user 3853 with russian utf8 display name left a vm message for >> 3840 >> at 09:00. And that message is not available, though files in >> /var/sipxdata/mediaserver/data/mailstore/3840/inbox are present. >> >> I use sipx 4.2.1-018971 2010-08-17T02:19:33 build34 installed from iso. >> But >> in this version vm did not work at all, untill I updated sipxivr >> package up >> to 4.2.1-18970.9.1 version (it was 4.2.1-18970.8.1). >> >> Is it a bug in the voicemail system or a configuration problem? >> Is there an issue in the tracker? Should I create one? >> >> Thanks and regards, >> Nikolay. >> >> >> > -----Original Message----- >> > From: [email protected] >> > [mailto:[email protected]] On Behalf Of >> > Alexey Kanukhin >> > Sent: Friday, August 27, 2010 2:11 AM >> > To: Worley, Dale R (Dale) >> > Cc: [email protected] >> > Subject: Re: [sipx-users] Problem with sipXecs 4.2.1 voice >> > mail and caller Display Name in Unicode >> > >> > You can find sipXecs snapshot file at following link: >> > https://docs.google.com/uc?id=0B7frGZobn9jyN2YyNmNhMTAtZjU4My0 >> 0NGY1LWExNzctM2IxN2ZiNGRlMzgz&export=download&authkey=CN2omfwN&hl=en >> > You can find captured packets at following link: >> > https://docs.google.com/uc?id=0B7frGZobn9jyNzkxZWNiNWYtMGI5Yy0 >> 0ZmJjLWFhODAtNjk0ODc1ODMyNjEz&export=download&authkey=CILQqOcE&hl=en >> > Problem Call-ID is: OGMyOGUxODExMGVjZTY1NDRjMTY3NDE1YzU1ODg2NDk. >> > >> > -- >> > Sincerely yours, >> > Alexey Kanukhin >> > >> > >> > On Thu, Aug 26, 2010 at 7:09 PM, Worley, Dale R (Dale) >> > <[email protected]> wrote: >> > > ________________________________________ >> > > From: Alexey Kanukhin [[email protected]] I captured a voice mail >> > > session by the Wireshark tool. The captured packets are in the >> > > attached file. >> > > ________________________________________ >> > > >> > > I want to see a sipXecs *snapshot*, which captures far more >> > information than Wireshark and makes diagnosis much easier. >> > > >> > > Also, unfortunately, I can't see e-mail attachments with >> > this account, so you'll have to put the snapshot some place >> > where I can retrieve it. >> > > >> > > Dale >> > > >> > _______________________________________________ >> > sipx-users mailing list >> > [email protected] >> > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
