Could you open an issue please? --martin > -----Original Message----- > From: [email protected] [mailto:sipx-users- > [email protected]] On Behalf Of Nikolay Kondratyev > Sent: Friday, August 27, 2010 5:47 AM > To: 'Alexey Kanukhin'; 'Worley, Dale R (Dale)' > Cc: [email protected] > Subject: Re: [sipx-users] Problem with sipXecs 4.2.1 voice mail and > caller Display Name in Unicode > > I'd like to confirm, I see the same problem. > > When a user with russian (utf8) display name leaves a vm message, I see > the > following problems: > 1. Message recipient can not hear message through his phone. The call > to the > vm is established, but when dtmf tone '1' (to listen to inbox messages) > is > sent, the call is dropped. > 2. Message recipient can not login to his web ui, due to "internal > error > occurred". I guess, this happens because the first page a user sees is > his > vm inbox, where "problematic" message exists. > > When the same user has ascii display name, all works fine. > > A snapshot with the problem (INFO log level) is available at > ftp://sipx:[email protected]/sipx-configuration- > beaver.sip.nstel.ru.tar.gz. > The snapshot contains both good and bad voice mail. > A user 3853 with ascii display name left a vm message for 3840 at > 08:57. > This message is then succsessfully heared by 3840. > The same user 3853 with russian utf8 display name left a vm message for > 3840 > at 09:00. And that message is not available, though files in > /var/sipxdata/mediaserver/data/mailstore/3840/inbox are present. > > I use sipx 4.2.1-018971 2010-08-17T02:19:33 build34 installed from iso. > But > in this version vm did not work at all, untill I updated sipxivr > package up > to 4.2.1-18970.9.1 version (it was 4.2.1-18970.8.1). > > Is it a bug in the voicemail system or a configuration problem? > Is there an issue in the tracker? Should I create one? > > Thanks and regards, > Nikolay. > > > > -----Original Message----- > > From: [email protected] > > [mailto:[email protected]] On Behalf Of > > Alexey Kanukhin > > Sent: Friday, August 27, 2010 2:11 AM > > To: Worley, Dale R (Dale) > > Cc: [email protected] > > Subject: Re: [sipx-users] Problem with sipXecs 4.2.1 voice > > mail and caller Display Name in Unicode > > > > You can find sipXecs snapshot file at following link: > > https://docs.google.com/uc?id=0B7frGZobn9jyN2YyNmNhMTAtZjU4My0 > 0NGY1LWExNzctM2IxN2ZiNGRlMzgz&export=download&authkey=CN2omfwN&hl=en > > You can find captured packets at following link: > > https://docs.google.com/uc?id=0B7frGZobn9jyNzkxZWNiNWYtMGI5Yy0 > 0ZmJjLWFhODAtNjk0ODc1ODMyNjEz&export=download&authkey=CILQqOcE&hl=en > > Problem Call-ID is: OGMyOGUxODExMGVjZTY1NDRjMTY3NDE1YzU1ODg2NDk. > > > > -- > > Sincerely yours, > > Alexey Kanukhin > > > > > > On Thu, Aug 26, 2010 at 7:09 PM, Worley, Dale R (Dale) > > <[email protected]> wrote: > > > ________________________________________ > > > From: Alexey Kanukhin [[email protected]] I captured a voice mail > > > session by the Wireshark tool. The captured packets are in the > > > attached file. > > > ________________________________________ > > > > > > I want to see a sipXecs *snapshot*, which captures far more > > information than Wireshark and makes diagnosis much easier. > > > > > > Also, unfortunately, I can't see e-mail attachments with > > this account, so you'll have to put the snapshot some place > > where I can retrieve it. > > > > > > Dale > > > > > _______________________________________________ > > sipx-users mailing list > > [email protected] > > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/
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