This turns out to be a Java problem (most likely). After upgrading from 4.0.4 to 4.2.0 we also started having problems with Sipxconfig, where in Java would run away with the cpu and lock up the web interface after gradually getting slower and slower. It typically would take 20 to 30 minutes of using sipxconfig for this to happen. The temporary fix was to restart sipxecs. We upgraded to SipX 4.2.1 at the end of last week and this Java problem went away. No more lockups since the upgrade. I just tried the restart function with send profiles all and yes to auto-restart and it works as well. Ten of the twelve Polycom phones restarted, including in remote sites. I need to chase down the why not on the two that didn't but.. it appears the fix to Java from 4.2.0 to 4.2.1 solves the sipxconfig lock up problem, and the problem I was having with restart was also related to the Java problem.
Don McIlvin -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of McIlvin, Don Sent: Tuesday, August 24, 2010 6:56 PM To: Douglas Hubler Cc: [email protected] Subject: Re: [sipx-users] Job Failures on Restart after projectioncompletesOK The sequence of messages below appears to consistently appear in conjunction with the Restart Job Failure on Time out waiting for response. I haven't seen a Notify related to the restart at all. I don't think it is being generated. SipViewer is certainly not picking it up in any case. Below is from a less search of the raw log files for the minute in question. The common sequence being Returning first location of the service running on multiple servers: sipxProxyService Java:ERR:<MY-server>:Timer-19:00000000:sipXconfig: "Queue full" Java:ERR:<MY-server>:Timer-19:00000000:sipXconfig: "Queue full" The Java:err queue full messages always come just after the job failure Don McIlvin -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of McIlvin, Don Sent: Monday, August 23, 2010 2:02 PM To: Douglas Hubler Cc: [email protected] Subject: Re: [sipx-users] Job Failures on Restart after projection completesOK This is what is in sipxconfig.log at the time in question.. 10:53am 8/20/2010 "2010-08-20T14:53:46.057000Z":4257:JAVA:WARNING:<My Prime sipX server>:pool-1-thread-1:00000000:sipXconfig:"using default tls security policy" "2010-08-20T14:53:46.363000Z":4258:JAVA:WARNING:<My Prime sipX server>:pool-1-thread-1:00000000:SipxService:"Returning first location of the service running on multiple servers: sipxProxyService" "2010-08-20T14:54:18.645000Z":1:JAVA:ERR:<My Prime sipX server>:Timer-19:00000000:sipXconfig:"Queue full" java.lang.IllegalStateException: Queue full at java.util.AbstractQueue.add(AbstractQueue.java:71) at org.sipfoundry.sipxconfig.sip.TransactionApplicationData.timeout(Unknown Source) at org.sipfoundry.sipxconfig.sip.SipListenerImpl.processTimeout(Unknown Source) at gov.nist.javax.sip.EventScanner.deliverEvent(EventScanner.java:374) at gov.nist.javax.sip.SipProviderImpl.handleEvent(SipProviderImpl.java:192) at gov.nist.javax.sip.SipProviderImpl.transactionErrorEvent(SipProviderImpl .java:949) at gov.nist.javax.sip.stack.SIPTransaction.raiseErrorEvent(SIPTransaction.j ava:821) at gov.nist.javax.sip.stack.SIPClientTransaction.fireTimeoutTimer(SIPClient Transaction.java:1076) at gov.nist.javax.sip.stack.SIPTransaction.fireTimer(SIPTransaction.java:63 8) at gov.nist.javax.sip.stack.SIPClientTransaction$TransactionTimer.runTask(S IPClientTransaction.java:271) at gov.nist.javax.sip.stack.SIPStackTimerTask.run(SIPStackTimerTask.java:29 ) at java.util.TimerThread.mainLoop(Timer.java:512) at java.util.TimerThread.run(Timer.java:462) "2010-08-20T14:54:18.665000Z":4259:JAVA:ERR:<My Prime sipX server>:Timer-19:00000000:sipXconfig:"Queue full" java.lang.IllegalStateException: Queue full at java.util.AbstractQueue.add(AbstractQueue.java:71) at org.sipfoundry.sipxconfig.sip.TransactionApplicationData.timeout(Unknown Source) at org.sipfoundry.sipxconfig.sip.SipListenerImpl.processTimeout(Unknown Source) at gov.nist.javax.sip.EventScanner.deliverEvent(EventScanner.java:374) at gov.nist.javax.sip.SipProviderImpl.handleEvent(SipProviderImpl.java:192) at gov.nist.javax.sip.SipProviderImpl.transactionErrorEvent(SipProviderImpl .java:949) at gov.nist.javax.sip.stack.SIPTransaction.raiseErrorEvent(SIPTransaction.j ava:821) at gov.nist.javax.sip.stack.SIPClientTransaction.fireTimeoutTimer(SIPClient Transaction.java:1076) at gov.nist.javax.sip.stack.SIPTransaction.fireTimer(SIPTransaction.java:63 8) at gov.nist.javax.sip.stack.SIPClientTransaction$TransactionTimer.runTask(S IPClientTransaction.java:271) at gov.nist.javax.sip.stack.SIPStackTimerTask.run(SIPStackTimerTask.java:29 ) at java.util.TimerThread.mainLoop(Timer.java:512) at java.util.TimerThread.run(Timer.java:462) "2010-08-20T14:57:23.259000Z" -----Original Message----- From: Douglas Hubler [mailto:[email protected]] Sent: Sunday, August 22, 2010 9:08 AM To: McIlvin, Don Cc: [email protected] Subject: Re: [sipx-users] Job Failures on Restart after projection completes OK On Fri, Aug 20, 2010 at 12:10 PM, McIlvin, Don <[email protected]> wrote: > From: McIlvin, Don > Sent: Friday, August 20, 2010 11:55 AM > To: [email protected] > Subject: Job Failures on Restart after projection completes OK > > I am consistently (100%) getting this job failure on the Automatic Restart > function for my Polycom phones from Sipxconfig. Logged in as superadmin. ... > Sipviewer does not capture any activity using the phone MAC as the > sipx-trace token. I included the xml. You should have seen a single NOTIFY message sent to the phone AFAIR. Are there any errors in /var/log/sipxpbx/sipxconfig.log "The information in this electronic mail message is the sender's confidential business and may be legally privileged. It is intended solely for the addressee(s). Access to this internet electronic mail message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it is prohibited and may be unlawful." "The sender believes that this E-mail and any attachments were free of any virus, worm, Trojan horse, and/or malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and opening any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. The sender's employer is not liable for any loss or damage arising in any way from this message or its attachments." [v1.0.07.109] _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
