Hi Mike,

 

Thanks for the reply, below is the detail, when reviewing the point
below if you could think in terms of virtual end point which are mobile
devices it will help.

 

Problem 1: Impact of no time zone capability at the user group (tenant)
level

 

By adding a branch office server to the sipXecs cluster we can provide
timezone capability per user or user group. E.g. if we have two
customers who are based in two different time zones like New York and
L.A we have the following issues:

 

*       With no timezone capability voicemail retrieval has the time and
date of the central sipXecs cluster. So by adding a branch server which
is based in L.A virtually, we hope we can configure different customers/
tenants to different timezones or branch servers.
*       Time of Day Routing will be based on the central server time and
date setting so if we have a customer with two sites NY and L.A TOD
routing will be incorrect or the end user and administrator would have
to make an adjustment to the configure to work around the problem, which
is considered a management overhead.
*       Same applies to Auto-Attendant routing based on time for tenant
GDN numbers of huntgroups

 

This is a key requirement as we aim to provide a multi-tenanted solution
to customers.

 

Problem 2: We would like to provide end users with the ability to change
user specific parameters via the end user portal which must be
accessible over the internet. The challenge we have is our internal
infosec division have a policy that users on the internet must not have
direct access to the business application i.e. sipXecs. Therefore we
want to investigate the idea of using a branch off server to place in
the DMZ which would provide the sipXconfig function and we would install
the central sipXecs call control cluster in a trusted part of our
network.

 

Do you know if the branch office server has it own instance of
sipXconfig which can be used to stratify the above requirement?

 

Could you point me in the right direction to better understand whether
branch office functionality will solve our above problems? Also if you
have any other suggestion I would greatly appreciate input

 

Regards,

 

Hiral Patel

 

________________________________

From: [email protected]
[mailto:[email protected]] On Behalf Of Michael
Picher
Sent: 30 September 2010 22:53
To: Discussion list for users of sipXecs software
Cc: Bimpe Adedotun
Subject: Re: [sipx-users] SipXecs survivable Branch office server

 

Hiral,

I don't think the branch solution is what you think it is...  At this
point in time.

Why don't you describe what you are trying to accomplish as an end-goal
(don't just say 'get a branch server working').

Mike

On Thu, Sep 30, 2010 at 12:17 PM, Hiral Patel <[email protected]>
wrote:

Hello,

 

Does anyone have any information on how we install and configure the
branch office server, we have been trying for one week now and have got
no where.

 

We are not able to find any documentation on the wiki, so we are a bit
stuck.

 

If anyone has configured the branch office server can you tell me how
you configured the servers.

 

Regards,

 

Hiral Patel

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