Hiral

 

We started a dialogue around extending the branch capability in a few
different dimensions and would welcome your participation.  If you see a
possibility to contribute at the engineering level, let's talk.

--martin

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Hiral Patel
Sent: Friday, October 01, 2010 8:58 AM
To: Discussion list for users of sipXecs software
Cc: Bimpe Adedotun
Subject: Re: [sipx-users] SipXecs survivable Branch office server

 

Developing the solution to the requirements would be the second option once
we have provided this can not be done with configuration. This is why we are
keen to understand the branch office functionality.

 

Hiral Patel

OnRelay

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From: [email protected]
[mailto:[email protected]] On Behalf Of Josh M. Patten
Sent: 01 October 2010 13:44
To: Discussion list for users of sipXecs software
Cc: Bimpe Adedotun
Subject: Re: [sipx-users] SipXecs survivable Branch office server

 

Sounds like you guys need to dig in to the code and start programming. The
second problem will definitely need some custom coding.

Problem 1 I thought was taken care of, but if it's not I'd suggest opening a
JIRA issue on it. 

  _____  

From: [email protected]
[[email protected]] on behalf of Hiral Patel
[[email protected]]
Sent: Friday, October 01, 2010 6:00 AM
To: Discussion list for users of sipXecs software
Cc: Bimpe Adedotun
Subject: Re: [sipx-users] SipXecs survivable Branch office server

Hi Mike,

 

Thanks for the reply, below is the detail, when reviewing the point below if
you could think in terms of virtual end point which are mobile devices it
will help.

 

Problem 1: Impact of no time zone capability at the user group (tenant)
level

 

By adding a branch office server to the sipXecs cluster we can provide
timezone capability per user or user group. E.g. if we have two customers
who are based in two different time zones like New York and L.A we have the
following issues:

 

*       With no timezone capability voicemail retrieval has the time and
date of the central sipXecs cluster. So by adding a branch server which is
based in L.A virtually, we hope we can configure different customers/
tenants to different timezones or branch servers. 
*       Time of Day Routing will be based on the central server time and
date setting so if we have a customer with two sites NY and L.A TOD routing
will be incorrect or the end user and administrator would have to make an
adjustment to the configure to work around the problem, which is considered
a management overhead. 
*       Same applies to Auto-Attendant routing based on time for tenant GDN
numbers of huntgroups 

 

This is a key requirement as we aim to provide a multi-tenanted solution to
customers.

 

Problem 2: We would like to provide end users with the ability to change
user specific parameters via the end user portal which must be accessible
over the internet. The challenge we have is our internal infosec division
have a policy that users on the internet must not have direct access to the
business application i.e. sipXecs. Therefore we want to investigate the idea
of using a branch off server to place in the DMZ which would provide the
sipXconfig function and we would install the central sipXecs call control
cluster in a trusted part of our network.

 

Do you know if the branch office server has it own instance of sipXconfig
which can be used to stratify the above requirement?

 

Could you point me in the right direction to better understand whether
branch office functionality will solve our above problems? Also if you have
any other suggestion I would greatly appreciate input

 

Regards,

 

Hiral Patel

 

  _____  

From: [email protected]
[mailto:[email protected]] On Behalf Of Michael Picher
Sent: 30 September 2010 22:53
To: Discussion list for users of sipXecs software
Cc: Bimpe Adedotun
Subject: Re: [sipx-users] SipXecs survivable Branch office server

 

Hiral,

I don't think the branch solution is what you think it is...  At this point
in time.

Why don't you describe what you are trying to accomplish as an end-goal
(don't just say 'get a branch server working').

Mike

On Thu, Sep 30, 2010 at 12:17 PM, Hiral Patel <[email protected]>
wrote:

Hello,

 

Does anyone have any information on how we install and configure the branch
office server, we have been trying for one week now and have got no where.

 

We are not able to find any documentation on the wiki, so we are a bit
stuck.

 

If anyone has configured the branch office server can you tell me how you
configured the servers.

 

Regards,

 

Hiral Patel

OnRelay

Elizabeth House | 39 York Road, London SE1 7NQ, UK |  +44 (0) 2079028138 |
<mailto:[email protected]> [email protected] | www.onrelay.com |

 

OnRelay in the News: 

OnRelay Named in Tech Media Invest Top 100

http://www.guardian.co.uk/tech-media-invest-100/top-100 

 

This electronic message transmission contains information from OnRelay,
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solely for the recipient and use by any other party is not authorised. If
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Inn Road, London WC1X 8HL

 


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