I'll take a look at solicall. Interestingly, I'm starting to think it might be an issue with our ITSP, flowroute. I've started using flowroute at home with a cisco SPA2102 ATA as a simple and inexpensive Vonage replacement. Today my wife called my cell phone from home and I heard the worst echo, I've ever heard on a VoIP call (I almost always hear some echo over 3G on my iphone and occasionally hear echo when making Vonage calls). However, she called me back about 5 minutes later on a land line and there was no echo. The only constant between the VIP call and the call from home is flowroute. I've placed a support ticket with them and am waiting on feedback.
Stiles Todd Hodgen wrote: > Stiles - this looks interesting to me, but I don't have a reason to try it > out. It might be worth looking at for your executive. > http://www.solicall.com/products.html#Softphone > > If it works, report back to the list the results. > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Stiles Watson > Sent: Wednesday, October 06, 2010 8:18 AM > To: Discussion list for users of sipXecs software > Subject: Re: [sipx-users] echo problems > > It's possible it's his setup, but until he returns, I will not be able > to tell. This was the first time to use his current setup for real calls. > > I've run several tests here locally and am able to reproduce a problem > with similar symptoms. In my tests, it is very easy to get a mic to pick > up audio bleed from the headphones, even from ear-buds. If the mic > sensitivity is set too high and/or the headphone volume is turned up too > high, the callee can hear an echo of himself. > > I've recommended the following to the VIP: > > * run the VoIP speed test that Tony recommended and send me the results > * adjust the mic and headphone volume settings > * buy a better headset which has a unidirectional noise-canceling mic > and earphones which do not bleed audio. > > He has used his current headset with Skype in the past and does not > recall having this problem. This may simply be perception however. No > one ever expected a Skype call to be very good so most problems were > disregarded outright. He has higher hops for remote VoIP calls through sipX. > > I've also suggested that we look into keeping at least one POTS line, > thus reducing the number of hops to the PSTN as Tony suggested, but > again that will have to wait until he returns. > > Additionally, I've suggested he try his Skype account to see if he gets > a better call, but I do not know if he's tried that and, if so, what the > result is. > > Thanks for everyone's feedback! > > Stiles > > > Paul Scheepens wrote: > >> Is it OK when he is using exactly the same setup in the states? >> If not then probably the echo is caused by his setup. >> Also, is the sound OK when he is calling a sip user on the same SipX? >> >> What is he using as Audio device? >> Headset should be OK, Clearone Chat50 should be OK, other devices....... >> >> Paul >> >> Stiles Watson <[email protected]> wrote: >> >> >>> Sorry, I should have mentioned that the VIP is traveling overseas, not >>> permanently stationed there. >>> >>> codec: u-law >>> >>> I'm not sure what his ISP is as he is using the hotel's Internet >>> >> connection. >> >>> Stiles >>> >>> Michael Broome wrote: >>> >>>> What codec are you using and whats the ISP provider >>>> M Broome >>>> *CEO* >>>> SATEL, inc >>>> (800) 591-7033 >>>> >>>> >>>> >>>> >>>> >>>> >>>> On Tue, Oct 5, 2010 at 10:36 AM, Stiles Watson >>>> >> <[email protected] >> >>>> <mailto:[email protected]>> wrote: >>>> >>>> I've got a VIP overseas using X-lite to place calls over the >>>> >> public >> >>>> Internet back to the States via our sipX. Calls go through fine, >>>> but he >>>> says that the some callees tell him that there is a bad echo >>>> >> (all hear >> >>>> themselves to some degree). All outbound calls go though our ITSP >>>> (flowroute). All callees are on PSTN or Cell. >>>> >>>> Is there any way to reduce this? >>>> >>>> Stiles >>>> _______________________________________________ >>>> sipx-users mailing list >>>> [email protected] >>>> >> <mailto:[email protected]> >> >>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>> >>>> >>>> >>>> >> ------------------------------------------------------------------------ >> >>>> _______________________________________________ >>>> sipx-users mailing list >>>> [email protected] >>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>> >>> _______________________________________________ >>> sipx-users mailing list >>> [email protected] >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >> ------------------------------------------------------------------------ >> >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
