OK, so you call from an internal extension to leave a voicemail? If so you are not hitting the audiocodes -- Please better describe your call flow.
If you are running 4.2.1 please verify your repo looks exactly like this: [sipXecs] name=sipXecs build service for CentOS $releasever - $basearch baseurl=http://download.sipfoundry.org/pub/sipXecs/4.2.1/CentOS_$releasever/ enabled=1 gpgcheck=0 <http://download.sipfoundry.org/pub/sipXecs/4.2.1/CentOS_$releasever/enabled=1gpgcheck=0> If it does not look like that, edit it and do a backup and yum update. There are two incremental version differences in 4.2.1 and you might not have the newest one (which is suggested). Pressing "#" is not necessary to send the message to the VM server. It should also finish the message and assume if your call disconnect is properly functioning. If you call is coming from the PSTN to the VM system, please describe what steps you took to program the AC gateway. If you created it with sipxconfig, the section DTMF & Dialing will place all the proper defaults for the AC to detect DTMF, if you have uploaded and/or burned the config (depending upon your gateway creation method). Default: Declare RFC2833 in SDP On Fri, Oct 15, 2010 at 1:46 PM, Morgan, Michael <[email protected]>wrote: > I have a new issue and I am pretty sure it is related to DTMF. I want to > start out by stating that I changed the voicemail extension from 101 to 107 > because the receptionist extension was 101 from their old system. When a > call goes to voicemail from extension 101, the prompt is played and you can > leave a message, but on completion of the message DTMF doesn't work to > complete the call and if I hangup, the voicemail is never delivered to the > mailbox. I can however, look on the server and a temp_message shows up in > the deleted folder of the message store fro mailbox 101. We are running > 4.2.1 with a Polycom 650, and an Audiocodes MP-114 v5.6. > > I have not tried this with another extension, because this is the main > answer point. > > Thanks for listening… > > -Michael Morgan > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.326.5325 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Contract Customers: http://support.myitdepartment.net
_______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
