Actually, if the ATA subscribes to RLS it will get an unauthorized if it
continues to try in too short of an interval. There are a lot of reasons it
can get an “unauthorized” due to simple “punctuality” issues.



You are not describing what it is trying to subscribe “to”, and could
provide the log snippet as an example. The device could be subscribing to
register thje line to the proxy, or to RLS for presence.



It could simply be that it is trying too frequently on the MWI seting.
Verify the setting on the device directly:



Under Voice -> Regional
MWI Dial Tone: 3...@-19,4...@-19;2(.1/.1/1+2);10(*/0/1+2) (default)
VMWI Refresh Intvl: 30 (defaults to 0)

Under Voice -> Line 1
MWI Serv: yes
VMWI Serv: yes

Under Voice -> User 1
Message Waiting: no (if yes, then message lamp is constantly flashing,
message or not)





And restart the device.





*From:* [email protected] [mailto:
[email protected]] *On Behalf Of *Jeff Gilmore
*Sent:* Monday, October 18, 2010 9:18 PM
*To:* Discussion list for users of sipXecs software
*Subject:* Re: [sipx-users] Help with SUBSCRIBE for MWI



The problem is, I need an ATA and not just SIP phones, because my customers
are households with lots of existing analog phones and analog jacks wired to
every room.  I have not heard of any better brand of customer-premise-type
ATA...



In any case, my first challenge is in seeing why Sipx returns "Unauthorized"
from a SUBSCRIBE.  Shouldn't the reason appear in some log somewhere?  If
so, where?



If I had a Polycom phone and it gave me a SUBSCRIBE error, where would you
direct me to look to troubleshoot it?



Jeff

On Oct 18, 2010, at 1:33 PM, Todd Hodgen wrote:



  I have to agree.  I ordered one once, it’s around here somewhere, in my
junk pile.  Maybe they work for some, but geez, what a lot of work for
little or nothing.   They are low cost, but the cost in your time to get
them to the level of others is immense.



*From:* [email protected] [
mailto:[email protected]<[email protected]>
] *On Behalf Of *Michael Picher
*Sent:* Monday, October 18, 2010 10:26 AM
*To:* Discussion list for users of sipXecs software
*Subject:* Re: [sipx-users] Help with SUBSCRIBE for MWI



I run for cover from anything with model number starting with SPA...





On Mon, Oct 18, 2010 at 1:19 PM, Jeff Gilmore <[email protected]> wrote:

No takers yet, eh?  Bummer.

Can anyone at least tell me which log would show the results of subscription
requests.  I see them in the sipxproxy log, but they never appear in
sipxregistrar.   Where would they go after the proxy see them?

Thanks!

Jeff

On Oct 18, 2010, at 10:37 AM, Jeff Gilmore wrote:

> I have been trying for some time to get MWI (message waiting indicator)
working for my Linksys SPA2102 ATA devices.  The units register
successfully, then send send out what look like valid SUBSCRIBE requests to
sipx, but these always come back 401 Unauthorized.
>
> I have a set of packet captures of the registration and subscription, with
matching sipproxy and sip registrar logs.
>
> Would anyone be willing to take a look at these and see if you can spot
what might be going wrong? If so, I'll send the ZIP file privately to you.
>
> Thanks,
>
> Jeff
> _______________________________________________
> sipx-users mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-users/

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