first off, update to build 34... how are the calls coming in? sip trunk or analog gateway?
On Tue, Nov 9, 2010 at 11:05 AM, Matthew Kitchin (public/usenet) < [email protected]> wrote: > We are using 4.2.1-018971 2010-08-17T02:20:18 build20 ISO 64 bit. > Polycom 450 and 550 handsets. We have tried firmware 3.1.3 and 3.2.3, > same results. > We have several users that experience a major issue when forwarding a > voicemail within the IVR voicemail menu. They are attempting to forward > them to another extension within the company. The recipient gets the > voicemail, but it is blank. There is a wav file, but it has no sound. It > is the same if you listen to it on the web interface or through a > handset. If the recipient has their VM set to forward to their email, > the attached wav file is 0 bytes. The email notice and the info in the > users web gui show 47 seconds (in this example) so it seems to to think > the message is there, but it obviously is not. > Any ideas? > > Thanks, > Matthew > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- There are 10 kinds of people in this world, those who understand binary and those who don't. [email protected] blog: http://www.sipxecs.info call: sip:[email protected] <sip%[email protected]>
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