Hi Todd,

The problem is not with user permissions but rather that the configs generated 
for the phones still contain a subscribtion for voicemail, even for users that 
dont have it. The phones then constantly try to subscribe to voicemail because 
they are getting an error. Since the phone doesn't know that the error isn't 
temporary it should keep retrying if it is configured for voicemail. 

So I would like to remove voicemail from the configs for appropriate users.

Regards,
Andrew Radke
Yuruga Nursery Pty Ltd
Clonal Solutions Australia Pty Ltd
PO Box 220
Walkamin Qld 4872
Phone: (07) 4093 3826
Fax: (07) 4093 3869
Email: [email protected]
Web: www.yuruga.com.au

On 01/12/2010, at 4:46 PM, "Todd Hodgen" <[email protected]> wrote:

> Check User/Permission    untick the Voicemail option.    You can do it 
> through group settings as well if they are in a group.
> 
>  
> 
> From: [email protected] 
> [mailto:[email protected]] On Behalf Of Andrew Radke
> Sent: Tuesday, November 30, 2010 9:10 PM
> To: [email protected]
> Subject: [sipx-users] remove voicemail setting from extensions that don't 
> have voicemail
> 
>  
> 
> Hi all,
> 
>  
> 
> We have recently moved from sipx 3.10 to 4.2.1 and I must say we are very 
> happy with it all.
> 
>  
> 
> One thing I have noticed though is that all our phones (Linksys SPA942s) are 
> being supplied with voicemail settings even when users don't have voicemail 
> permissions (no-one has voicemail in our organisation). It's not a big deal 
> but it does mean the phones are constantly trying to log in to voicemail and 
> being rejected adding network traffic and server load.
> 
>  
> 
> Is this something I should log as a bug (Don't configure voicemail for users 
> that don't have voicemail permissions) or am I missing something in my 
> config? The settings in SipX for Mailbox ID and Voice Mail Server are both 
> empty as per the defaults.
> 
>  
> 
> Regards,
> 
> Andrew Radke
> Yuruga Nursery Pty Ltd
> Clonal Solutions Australia Pty Ltd
> PO Box 220
> Walkamin Qld 4872
> Phone: (07) 4093 3826
> Fax: (07) 4093 3869
> Email: [email protected]
> Web: www.yuruga.com.au
> 
>  
> 
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