Andrew
This has come up before. Look at http://track.sipfoundry.org/browse/XX-8427 http://track.sipfoundry.org/browse/XX-5471 XX-8427 was resolved right around the time Avaya departed from open source, and I cannot tell whether this patch ever made it in or not. Worth checking. --martin From: [email protected] [mailto:[email protected]] On Behalf Of Andrew Radke Sent: Thursday, December 02, 2010 6:16 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] remove voicemail setting from extensions that don't have voicemail Hi Todd, I could disable it in the phone but it would be reset after the phone next resyncs. I'd be happy to have a look at adding support for it as I would like to add a couple of other fixes that I created tickets for. I don't have any experience with java and very little with xml but most of it seems pretty obvious. I take it this would need a bit of java to make the decision as to whether to add the voicemail config or not though. I'm happy to look at it if someone can point me in the right direction. Regards, Andrew Radke On 02/12/2010, at 4:01 AM, Todd Hodgen wrote: Andrew, I think the issue you will have then is that the template for that phone was probably built by someone and donated to the open source project. You may have to go into one of the phones and find a way to manually disable it until someone creates an updated template for that model phone. The difficulty, is that unless someone has a commercial interest in supporting that phone, or uses it extensively in their organization, it probably will be a while before it gets corrected. It's one of the reasons that phone isn't real popular with this system - it's just not supported well. Is there a GUI you can go into to make adjustments on that phone? Others may respond that use it, there are a few on the list that chat about it occasionally. From: Andrew Radke [mailto:[email protected]] Sent: Wednesday, December 01, 2010 12:18 AM To: [email protected]; Discussion list for users of sipXecs software Subject: Re: [sipx-users] remove voicemail setting from extensions that don't have voicemail Hi Todd, The problem is not with user permissions but rather that the configs generated for the phones still contain a subscribtion for voicemail, even for users that dont have it. The phones then constantly try to subscribe to voicemail because they are getting an error. Since the phone doesn't know that the error isn't temporary it should keep retrying if it is configured for voicemail. So I would like to remove voicemail from the configs for appropriate users. Regards, Andrew Radke Yuruga Nursery Pty Ltd Clonal Solutions Australia Pty Ltd PO Box 220 Walkamin Qld 4872 Phone: ( <file:///C:\Program%20Files%20(x86)\openUCToolbar\StatusImages\phone.png> 07) 4093 3826 <tel:07)%204093%203826> Fax: ( <file:///C:\Program%20Files%20(x86)\openUCToolbar\StatusImages\phone.png> 07) 4093 3869 <tel:07)%204093%203869> Email: [email protected] Web: www.yuruga.com.au On 01/12/2010, at 4:46 PM, "Todd Hodgen" <[email protected]> wrote: Check User/Permission untick the Voicemail option. You can do it through group settings as well if they are in a group. From: [email protected] [mailto:[email protected]] On Behalf Of Andrew Radke Sent: Tuesday, November 30, 2010 9:10 PM To: [email protected] Subject: [sipx-users] remove voicemail setting from extensions that don't have voicemail Hi all, We have recently moved from sipx 3.10 to 4.2.1 and I must say we are very happy with it all. One thing I have noticed though is that all our phones (Linksys SPA942s) are being supplied with voicemail settings even when users don't have voicemail permissions (no-one has voicemail in our organisation). It's not a big deal but it does mean the phones are constantly trying to log in to voicemail and being rejected adding network traffic and server load. Is this something I should log as a bug (Don't configure voicemail for users that don't have voicemail permissions) or am I missing something in my config? The settings in SipX for Mailbox ID and Voice Mail Server are both empty as per the defaults. Regards, Andrew Radke Yuruga Nursery Pty Ltd Clonal Solutions Australia Pty Ltd PO Box 220 Walkamin Qld 4872 Phone: ( <file:///C:\Program%20Files%20(x86)\openUCToolbar\StatusImages\phone.png> 07) 4093 3826 <tel:07)%204093%203826> Fax: ( <file:///C:\Program%20Files%20(x86)\openUCToolbar\StatusImages\phone.png> 07) 4093 3869 <tel:07)%204093%203869> Email: [email protected] Web: <http://www.yuruga.com.au/> www.yuruga.com.au _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
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