I would strongly suggest you update to the 4.2.1 stable build and see if it
is still a problem. If it is, a proper call trace would be needed.
============================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

----- Original Message -----
From: [email protected]
<[email protected]>
To: [email protected] <[email protected]>
Sent: Thu Dec 09 14:24:46 2010
Subject: [sipx-users] Inbound Call Handling Issues

Two days ago we began to experience isolated issues with select inbound
calls from our local calling area. The callers either can not be heard, or
the inbound calls do not get delivered properly. I alerted our ITSP
(Bandwidth.com) about these issues and they provided the following response
earlier...

Your 200 ok is coming back with a contact field that the carrier cannot
interpret.  The ~ are an incorrect character that they cannot interpret.

U 2010/12/09 16:28:39.885329 67.78.140.8:5060 -> 216.82.224.202:5060 SIP/2.0
200 OK. Record-Route: <sip:216.82.224.202;lr;ftag=VPSF506071629460>.
Record-Route: <sip:67.231.8.93;lr=on;ftag=VPSF506071629460>. Via:
SIP/2.0/UDP 216.82.224.202;branch=z9hG4bKf4cc.cb324f72.0. Via: SIP/2.0/UDP
67.231.8.93;branch=z9hG4bKf4cc.63a920f2.0. Via: SIP/2.0/UDP
4.68.250.148:5060;branch=z9hG4bK506071629460-1257211244938. From: "ADVANCE
TECHNOL" < sip:[email protected] >;tag=VPSF506071629460. To: <
sip:[email protected]:5060 >;tag=776224666. Call-ID:
[email protected]. CSeq: 1 INVITE. Server:
sipXecs/4.2.0 sipXecs/sipxbridge (Linux). Contact:
<sip:[email protected]:5080;transport=udp>.

No changes have been made to the SipX server that I am aware of, and I have
checked the configs and do not see any areas where these issues"~"
characters are intentionally set. I have also rebooted the SipX Server and
the internet firewall which handles the call traffic but we are still
experiencing the same problems. It is just land line calls from our local
call area as other regional and long distance call, as well as all cellular
incoming calls work fine and there have been no issues with outbound calling
even to the local area.

Can anyone offer insight as to what could be causing these issues, or other
areas to checkout?

Regards,

Warren K. Wiemer

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