On Fri, Dec 10, 2010 at 3:59 PM, Matthew Kitchin (public/usenet) <[email protected]> wrote:
> With Sipx, Verizon sip trunk, and Polycom 450/550s, we have been parking > the call on 41, 42, 43, etc, then paging "Bob you have a call on *41" > This has not always gone over well. They get used to it, but prefer > their old school method. Welcome to the exciting world of sipX park-n-page! Here's my current recipe for parking success. 1) Program EFK park keys that appear "on call" to park the call. This is important because it insures the call call is blind transfered to the orbit. Attended transfers are bad news in almost every aspect of 4.2.1 except phone to phone. 2a) Create a "pickup" EFK as Josh detailed "on Idle" or 2b) BLF monitor a park orbit and pickup using a traditional BLF key. Caveats: 2a will not allow you to see the park status 2b will allow you to see the park status but you must set your recall timer to less than 60 seconds. After 60 seconds you won't be able to retrieve the call on BLF, you must use *4x or *78 2b can still be problematic if users try to transfer directly to the BLF. Results: I tend to use 2b as long as the button real estate is available. Since adding the EFK programming I haven't had any lock-ups and users are happy to see the park status. With 15-20 stations you could get by with 2 parks and retain the "old" square key functionality. My $.02 -Jim _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
